Location: Thousand Oaks,CA, USA
Summary: Assistant managers are full-time hourly employees or part-time variable hour
employees whose primary function is the operation and supervision of a theatre and its
employees, and to act as a representative to Regal in a way that is consistent with our mission
statement and policies, including:
* Regular and consistent attendance,
* Handling of emergency situations when called upon to do so,
* Compliance with our company dress code.
* Upholding and administering all theatre policies.
Essential Duties and Responsibilities include the following.
* Ensuring guest satisfaction and guest recovery procedures
* The training, developing, coaching, and supervising of non-management employees.
* The interviewing, hiring, scheduling, coaching, counseling, and suspending of any nonmanagement
employees, with oversight from the General Manager or Deputy General
Manager
* Properly administrating all applicable paperwork and upholding all company policies as
they pertain to Human Resources.
* Operating all projection and audio-visual equipment within the theatre, both hardware and
software
* Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety,
loss prevention, emergency situations, and the proper handling, reporting, and
investigating of accidents.
* Counting, depositing, and reconciling all receipts taken in during a business day. Receipts
include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode
of payment or accountability deemed applicable by Regal.
* Controlling costs, including all direct operating expenses; purchasing and ordering
concession stock and any other supplies needed for daily operations, as well as the
inventory and auditing processes involved in tracking those supplies.
* Repairs and obtaining qualified personnel for large maintenance concerns.
* Marketing and promotions of feature film engagements; scheduling of movie show times
and the timely delivery of show times to all proper channels.
* Performing all staff positions as required.
* Required to read and understand training materials that will cover subjects such as antiharassment
and discrimination.
* Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Education/Experience:
High School Diploma or equivalent (if not currently a high school student). At least three months
supervisory experience, or 6 months theatre experience with completion of Team Member Level 1
STAR Program, or a combination thereof, or, after showing potential leadership and/or
management skills to theatre management, which is subject to DM approval.
Required to read and understand Regal Policy Guides.
If the theatre sells alcohol and the assigned duties will include the selling/serving of alcohol,
assistant manager must be of legal age to sell and serve alcohol according to state or local laws.
It is their responsibility to complete any legally required state or local training and obtain the
required certificate. In addition, they must complete the Regal Responsible Beverage Server
training on Regal Academy.
Language Ability:
Possess good public speaking skills. Effectively communicate in both oral and written form with
employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and
ability to explain information to others.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant
information, recognize alternatives, reach conclusions based on evidence, and recommend
solutions. Take action beyond what is necessarily called for and perform tasks with a minimal
amount of supervision. Perform under pressure and/or opposition.
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not
limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment,
devise and access different filing systems and maintain attention to detail. Use tools and
equipment with dexterity and perform mechanical tasks as necessary.
Personal Skills:
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the
feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.
Supervisory Responsibilities:
Directly supervises an unspecified number of employees. Carries out supervisory responsibilities
in accordance with Regal's policies and applicable laws. Responsibilities include training and
coaching employees; planning, assigning, and directing work; appraising performance; rewarding,
addressing
complaints, resolving problems, and under the direction of the General Manager or Assistant
Manager the disciplining of employees. As directed by the General Manager, responsibilities may
include interviewing and hiring.
Work Environment:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
The noise level in the environment is moderate, but at times levels do increase.
Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to
successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use
hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is
occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is
regularly required to lift up to 60 lbs. The vision requirements include close vision, distance
vision, peripheral vision, depth perception and ability to adjust focus.
Interested candidates should apply no later than COB, Thursday, November 16th, 2023, through the UltiPro job board, or by sending an email with a letter of recommendation from their current General Manager to Chinagale Weiss at ...@regalcinemas.com.