Product Specialist Location - 100% Remote - Cadiz, OH Duration - 6 Months Pay Rate- $ 32.30/hr. Every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time. Years of Relevant Experience: 2-5 years of experience 1. Efficient in using BMC Control-M for scheduling jobs. 2. Efficient in using BMC Control-M for managing batch jobs. 3. Efficient in using BMC Enterprise Manager for scheduling batch jobs. 4. Efficient in using BMC Enterprise Manager or managing batch jobs. 5. Skill in managing batch workload on AJF for both mainframe and client server applications. 6. Expertise in identifying abends and using JCL to fix those abends. 7. Capacity to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures when SLA's may be jeopardized. 8. Ability to be clear and effectively communicate verbally to support staff when problems develop. 9. Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details. 10. Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs. 11. Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli. Preferred Education:
- Bachelor Of Science in Computer Science or at least 2 years college
Job Description: Includes
- 75% Schedule jobs via Control-M/EM and make schedule temporary and permanent modifications to existing jobs.
- 25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
Experience
- With BMC Control-M/EM is a mandatory requirement.
- Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.
- Detailed Day-To-Day Job Duties to be performed:
- Schedule pre-defined jobs within Control-M/EM. Manage/maintain calendars within
- Control-M/EM. Manage batch workload in
- a Production Control environment for both mainframe and distributed/client-server
- applications. Identify and fix common abends, alert support staff when
- problems develop, escalate issues to management when SLA's may be
- jeopardized, and document all issues in writing (via ServiceNow tickets:
- Incidents & Incident Tasks). Clear and effective written and verbal communication
- skills are required. Efficient use of system tools (i.e. Time Sharing
- Option/Interactive System Productivity Facility (TSO/ISPF), Job Control
- Language (JCL), and BMC's Control-M/Enterprise Manager.
Mandatory skills
- Control-M/EM
- Experience with BMC Control-M/EM is a mandatory requirement. Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.
- Efficient in using IBM mainframe TSO/ISPF and Utility Menu
Certifications or Desired skills if any
- Bachelor Of Science in Computer Science
Nice To Have Skills
- Efficient in using BMC Enterprise Manager for scheduling batch jobs