Location: San Jose,CA, USA
RSM's unique approach develops critical thinking and has built excellence in math since 1997. Recently featured by NPR and the Atlantic magazine as one of the players in the Math Revolution and ranked one of the best schools in the world by the Johns Hopkins Center for Talented Youth, RSM helps children of all levels build a solid math foundation and develop their critical-thinking and problem-solving skills. For nearly two decades, RSM students have consistently achieved remarkable scores on standardized tests and in national and international math competitions, although attaining top test scores is just one of the benefits of our program. RSM helps students of all levels become more confident in math and develop a deeper understanding of the subject.
The school is open from 3:30 pm to 8:30 pm on weekdays and 9:00 am to 6:00 pm on weekends.
General Summary: The office manager position is responsible for the smooth operation of branch office activities, including all administrative support to branch employees, purchasing supplies, local marketing events and facilities. The Office Manager is also responsible for managing and coordinating office services and related activities, working with Principal to streamline administrative procedures, delegate tasks and supervise office staff.
Essential Duties and Responsibilities:
* Organizes office operations and procedures.
* Provides general support, assistance to principal, customers, parents and vendors.
* Manages school's schedules, calendars and organizes and schedules meetings.
* Monitors and maintains office supplies inventory, reviews, approves/ orders office supply
acquisitions.
* Handles customer/parents inquiries and complaints.
* Manages relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
* Coordinates the tutoring program including scheduling, resource allocation and execution.
* Assigns and monitors clerical, administrative and secretarial responsibilities and tasks among office staff.
* Manages the school's Facebook page.
* Participates actively in the planning and execution of company events, beginning of the school year and summer school.
* Coordinates office staff activities to ensure maximum efficiency.
* Recruits and selects office staff, provides orientation and training to new employees.
* Establishes and monitors procedures for record keeping.
* Ensure security, integrity and confidentiality of data.
* Oversees adherence to office policies and procedures.
* Acts as Acting Principal when scheduled by the Principal to ensure student safety in the school and respond to safety incidents.
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Minimum qualifications:
* Education: Bachelor's degree or equivalent.
* Relevant Work experience: 1-2 years of previous experience in office management
Knowledge, Skills and Abilities:
Knowledge of: Principles and practices of customer service
Computer Skills:
* Excellent computer skills including Microsoft Office Suite (Excel, Word, PowerPoint)
* Ability to learn new software as necessary
* Operate modern office equipment, including a personal computer, copy machine
Other Job Specific Skills
* Excellent written and verbal communication skills
* Strong organizational and planning skills
* Heavy emphasis on customer satisfaction and active listening
* Ability to complete complex administrative task with minimal supervision
* Excellent time management skills and ability to multi-task and prioritize work
* Attention to detail and problem solving skills
* Ability to handle sensitive and confidential information
* Ability to work independently with little or no supervision.
* Well organized, flexible and enjoys the administrative challenges of supporting an office of
diverse people.
* Ability to effectively manager office staff
* Experience and desire to work in a fast-paced environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear. The
employee frequently is required to stand; walk. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. Vision abilities required by this job include close vision. Must have sufficient mobility to navigate within a large school building, which may include climbing stairs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Actual physical demands will depend on the work location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work schedule
Regular hours: RSM is open Monday through Sunday 9am to 10pm
Every employee has an individual schedule established by their manager or the Principal of their branch.
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The company may adjust individual work schedule on a temporary or permanent basis to meet business needs or emergencies. We will attempt to give employees reasonable notice of any change in working hours.
Affirmative action plan/equal employer opportunity (AAP/EEO)
Russian School of Mathematics will provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Employee understands and agrees that despite any title which s/he may have at RSM, Employee's duties may be modified from time to time at the sole and absolute discretion of RSM.
Knowledge, Skills and Abilities:
Knowledge of: Principles and practices of customer service
Computer Skills:
* Excellent computer skills including Microsoft Office Suite (Excel, Word, PowerPoint)
* Ability to learn new software as necessary
* Operate modern office equipment, including a personal computer, copy machine
Other Job Specific Skills
* Excellent written and verbal communication skills
* Strong organizational and planning skills
* Heavy emphasis on customer satisfaction and active listening
* Ability to complete complex administrative task with minimal supervision
* Excellent time management skills and ability to multi-task and prioritize work
* Attention to detail and problem solving skills
* Ability to handle sensitive and confidential information
* Ability to work independently with little or no supervision.
* Well organized, flexible and enjoys the administrative challenges of supporting an office of
diverse people.
* Ability to effectively manager office staff
* Experience and desire to work in a fast-paced environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear. The
employee frequently is required to stand; walk. The employee is often required to sit and use their
hands and fingers, to handle or feel and to manipulate keys on a keyboard. Vision abilities required
by this job include close vision. Must have sufficient mobility to navigate within a large school
building, which may include climbing stairs.
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Actual physical demands will depend on the
work location. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.