Location: Downingtown,PA, USA
Job Profile: Jr. Business Analyst
Position Overview:
We are seeking a detail-oriented and proactive Jr. Business Analyst to support our management and technical teams in driving business and operational excellence. The ideal candidate will have a strong analytical mindset, experience with ERP platforms such as Odoo, SAP, and Salesforce, and exceptional communication skills. This role involves analyzing data, coordinating projects, and contributing to the optimization of business processes to support the company's strategic goals.
Key Responsibilities:
1. Business Analysis:
• Conduct data analysis to provide actionable insights and support decision-making.
• Collaborate with stakeholders to identify business needs and propose innovative ERP-based solutions.
• Develop and maintain dashboards to track key performance indicators (KPIs) across systems.
2. ERP Management and Support:
• Assist in the implementation, configuration, and maintenance of ERP platforms, including Odoo, SAP, and Salesforce.
• Support user training and troubleshoot ERP-related issues.
• Ensure accurate data integration and system optimization.
3. Technical Coordination:
• Assist in planning, executing, and monitoring business and technical projects.
• Coordinate with cross-functional teams to meet project deadlines and deliverables.
• Maintain project documentation, including reports, schedules, and system configurations.
4. Communication:
• Act as a liaison between business stakeholders, technical teams, and ERP vendors.
• Prepare and present reports, presentations, and other materials for internal and external audiences.
• Manage internal communications related to project updates, system enhancements, and team announcements.
5. Process Improvement:
• Identify inefficiencies in workflows and propose process improvements.
• Leverage ERP tools to streamline business processes and enhance productivity.
6. Administrative Support:
• Schedule and manage meetings, prepare agendas, and record minutes.
• Organize digital and physical files related to projects and ERP systems.
Key Skills and Qualifications:
Technical Skills:
• Hands-on experience with ERP platforms such as Odoo, SAP, and Salesforce.
• Proficiency in data analysis tools (e.g., Excel, Power BI, or Tableau).
• Familiarity with project management tools (e.g., Jira, Asana, or Trello).
• Basic understanding of programming languages or technical concepts (e.g., SQL, Python, or cloud platforms) is a plus.
Soft Skills:
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Effective organizational and time-management skills.
• Ability to collaborate with cross-functional teams and stakeholders.
• Adaptable and able to manage multiple priorities in a dynamic environment.
Preferred Qualifications:
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 1–2 years of experience in a similar role, with exposure to ERP platforms.
• Certification in project management (e.g., PMP, CAPM) or ERP systems (e.g., SAP Certified Application Associate, Salesforce Administrator) is a plus.
What We Offer:
• A collaborative and inclusive work environment.
• Opportunities for professional growth and career advancement.
• Competitive salary and comprehensive benefits package.
Join us as a Jr. Business Analyst to contribute your analytical skills, ERP expertise, and business insights to drive innovation and success!