Jr. Product Training Coordinator (Hybrid)
: Job Details :

Title: Jr. Product Training Coordinator

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Location: Earth City, Missouri (Hybrid, would need to be onsite for training classes which run every 2-3 months for an average of 25 days at a time)

Job ID: 000#######1

Build a Meaningful Career and Transform Healthcare with Cognizant TriZetto

We provide an exceptional experience through people, services, and technology. Our service standards of Security Quality, Courtesy, and Efficiency ensure alignment within our organization. We design and deliver relevant and engaging content that increases healthcare industry knowledge and develops technical and soft skills that promote career development at all levels.

Job Title: Service Excellence Associate

Essential Functions:

· Leading the effort of onboarding new employees into the organization.

· Facilitating classroom and virtual instructor led training.

· Proposing and assisting in creation of new procedures, products, or offerings which indirectly or directly generate training revenue.

· Collaborating with subject matter experts to ensure accuracy of course materials and relevance to target audience.

· Constructing curriculum development processes for both classroom based and VILT.

Qualifications:

Education: Bachelor's degree in Healthcare Management, Information Systems or a related discipline. Bachelor's degree or an equivalent combination of education and work experience may be taken into consideration in lieu of a degree. LEAN/Six Sigma Green Belt certification desired.

Required Experience:

· Minimum of two years' experience in delivering training curriculum for adult learners, working within a process or project related field. Healthcare industry experience preferred.

Desired Experience:

· Experience in facilitation, process, and project management.

· Healthcare industry experience preferred.

Behavioral Competencies:

· Strong written and verbal communication skills with the ability to communicate with all levels of management.

· Strong presentation skills with the ability to present to all levels of management.

Technical Competencies:

· Proficiency in Microsoft Office applications including Word, Excel and PowerPoint.

· Good to excellent facilitation, process, and project management skills.

· Experience using tools and methodologies including LEAN, Kaizen, and Value Stream Mapping.

· Working knowledge of Organizational Change Management and the ability to learn internal Cognizant and TPS systems

Salary and Other Compensation:

Applications will be accepted till 11/11/2024.

The annual salary for this role will depend on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

Cognizant offers the following benefits for this position based on eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Limited Travel

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

Apply Now!

Remote working/work at home options are available for this role.