Location: San Jose,CA, USA
Job ID: JR0204029 Job Category: Materials Primary Location: San Jose, H CR Other Locations: Job Type: Experienced Hire **GSPO Customer Support Manager**
**Job Description**
At Intel, we create world-changing technology that enriches the lives of every person on earth. Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.
Global Source to Pay Operations (GSPO) is looking for an experienced people manager to lead our Customer Support team, get results, develop employees and manage performance. The successful candidate will work cross-functionally within GSPO and its partner organizations to help solidify the team, build relationships and dynamics along the procure, invoicing and payment processes to create a seamless experience for all Intel shoppers and suppliers.
The Customer Support manager will be responsible for but not limited to:
- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance.
- Developing strong relationships with business partners, influencing upstream.
The ideal candidate should exhibit the following behavioral traits:
- Management experience or path to management demonstrated to manage an effective team.
- Communication and presentation skills, collaborative and proactive style.
- Comfortable with ambiguity and highly matrixed organizations.
- Experience of collaboration, building and strengthening partnerships.
- Analytical mindset and the skills to gather insights from data that drive decisions.
- Detail-oriented with organized, high quality work.
- Systems knowledge - Understand the systems and how transactions flow, this is very helpful in consulting about a new transaction, new ways to buy, or unusual transactions.
- General business acumen - Understanding of business transactions: source, procure and pay processes including dependency on Finance/Tax and Treasury teams.
**Qualifications**
You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
***Minimum Qualifications***:
* The candidate must possess a Bachelor's in Business Administration, Accounting, Finance, or Supply Chain or a related field of study.
* Advanced English Level is required.
* 3+ years of relevant experience as a leader (People Manager, Program Manager, Project Manager, Tech Lead, or similar).
***Preferred Qualifications***:
* 3+ years of experience in Supply chain, procurement, or finance.
* Prior P2P process management expertise in one or more areas.
* Project Management tools and methodologies (e.g. PLC, PMP).
* Unrestricted Costa Rica Work Permit.
**Inside this Business Group**
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moores Law to bring smart, connected devices to every person on Earth.
CR Experienced Hire JR0204029 San Jose Technology and Manufacturing
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