About Re:Build Manufacturing Re:Build Manufacturing is a family of industrial businesses combining cutting-edge enabling technologies, operational superiority and strategic M&A to build America's next generation industrial company. Re:Build leverages a deep expertise in operations management and technology to supercharge performance of its subsidiaries by implementing core technologies across industrial platforms in diversified growth markets. Our goal is to help revitalize the U.S. manufacturing base over the coming decades, creating substantial opportunities for our employees and the communities where we operate. If you like a fast-paced environment where individuals can stretch and be challenged with a diverse set of projects, we offer a great deal of variety and empower our staff to take on as much responsibility as they can handle, offering a helping hand and experienced-based coaching and the support of a highly competent team. Our goal is to enable our employees to achieve their fullest potential, and through our association with Re:Build, provide avenues for personal and professional growth. Do you possess exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team? Are you an analytical problem solver: solid understanding of how to troubleshoot issues even if unfamiliar with the specific applications or services? Are you metrics driven: keeps score with a desire to continuously improve? Are you a team player: passion and positive attitude, ability to work as a member of cross-disciplinary teams? Are you a proficient communicator: good communication skills, both written and verbal? Are you a self-starter: not expected to know everything, you're comfortable reading the manual or using the Google but also know when to ask for help? If this sounds like you, apply! Opportunity Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role, and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy. This position will be responsible for providing end-users with advanced IT support for hardware, software, applications, operating systems, and connectivity. This position will also provide occasional evening and weekend support. Looking for someone who is customer service oriented, that is organized, and has excellent communication and problem-solving skills with a strong technical background. Critical Attributes:
- Exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team
- Analytical problem solver: solid understanding of how to troubleshoot issues even if unfamiliar with the specific applications or services
- Metrics Driven: keeps score with a desire to continuously improve
- Team player: enthusiasm and positive attitude, ability to work as a member of cross-disciplinary teams
- Proficient communicator: strong communication skills, both written and verbal
- Self-starter: not expected to know everything, you're comfortable RTFM or using the Google but also know when to ask for help
- The ideal candidate must pass a background check and have reliable & acceptable references
Principal Responsibilities and Standards
- Responsible for the maintenance, configuration, and reliable operation of computer systems
- Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training
- Monitors, troubleshoots and resolves hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Performs upgrades to server hardware, operating systems, and software to provide required levels security, availability, and functionality of mission-critical services
- Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups
- Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Coordinates with IT personnel across all Re:Build sites and external service providers
Qualifications
- 3-5 years' experience administering IT systems and resolving user issues.
- Demonstrable understanding of Microsoft technologies including Windows 10/11, Windows Server 2012R2-2022, Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell through professional experience, certifications, and/or personal projects.
- Demonstrable understanding of networking concepts and troubleshooting methodologies.
- Familiarity with virtualization technologies and cloud platforms, such as VMware, AWS, and Azure.
- Familiarity with other scripting, programming, or query languages such as Python, Bash, C#, JavaScript, SQL, KQL, etc. a plus.
- Familiarity with Linux and MacOS a plus.
- Experience supporting critical enterprise software (e.g., ERP, MES) a plus.
- Willingness to work occasional evenings and weekends.
- Willingness to travel (