Junior Legal Case Coordinator
: Job Details :

Position: Junior Legal Case Coordinator Location: Austin, Texas

Company Overview: We are a rapidly growing company specializing in settlement support for legal cases. Our mission is to help clients access their settlement funds more efficiently through innovative technology and a dedicated team.

Position Overview: The Junior Legal Case Coordinator is a key member of our team. This is an entry-level role designed for individuals with 1 or more years of experience in customer service, legal support, healthcare claims, or similar fields. The Junior Legal Case Coordinator helps to ensure cases are progressing smoothly by managing communication between various stakeholders and supporting internal operations.

Key Responsibilities:

• Assist in managing case files, ensuring all necessary documentation is collected and organized.
• Communicate with clients via email and phone to provide updates and gather missing information.
• Input and maintain up-to-date case information in the case management system.
• Monitor key case milestones and alert the team when action is required.
• Support the preparation of reports and case summaries for internal and external stakeholders.
• Assist in gathering, reviewing, and processing documents, such as health plan documents and lien letters.
• Ensure compliance with company protocols for managing client files and deadlines.

Knowledge & Skills:

• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Experience with data entry and case management or customer service software.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.

Preferred Experience:

• 1+ years of experience in legal support, healthcare claims, or a customer service-related role.
• Interest or familiarity with legal or healthcare claims is a plus, but not required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.