Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission aligned Junior Network Specialist with the Information Technology Department. The Junior Network Specialist will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. We are seeking a motivated Junior Network Specialist to join our dynamic IT team. If you are passionate about networking and eager to grow your skills in a collaborative environment, we'd like to meet you. For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know. Minimum Qualifications
- Bachelor's Degree preferred
- 1 or more years of experience with physical installation of network devices (firewalls, switches, access points, VOIP Phones, etc.)
- 1 or more years of experience in basic configuration of Cisco firewalls, Switches and Wireless controller/access points.
Who You Are
- Good knowledge of TCP/IP, including such topics as VLANs, OSPF, OSI layers, TCP/UDP ports, NAT, ACLs.
- Knowledge of DHCP, DNS, SNMP, TFTP & Network Monitoring Tools like PRTG.
- Demonstrate knowledge of Ethernet cabling, single mode, and multimode fiber optic design standards and applications.
- Positive attitude and strong work ethic.
- Must be able to collaborate with others and work well in a team.
- Excellent troubleshooting, analysis, and creative problem-solving abilities.
What You'll Do
- Assists in cabling, installation and configuration of network equipment
- Assists in responding to alerts regarding network equipment
- Responsible for network administration tasks (port naming, cable tagging, equipment asset tagging)
- Maintains network documentation on internal repositories
- Works with all IT Staff members in documenting processes and procedures to support the Network
- Participate in LAN/WAN data communication equipment software lifecycle activities (e.g. code updates)
- Deliver exceptional customer service
- Research and draft reports on network needs at various locations
- Provide updates to internal monitoring/alerting tools
- Assist in upgrading OS of various network equipment
- Perform monitoring and diagnostics of network issues (Testing/Quality Assurance of Wireless networks).
- Conduct site visits to troubleshoot Network Layer 1 issues such as replacing UPS (Uninterruptible Power Supply) and Ethernet Cables, installing access points, replacing End of Life (EOL) equipment.
- Coordinate vendor installation for new ethernet drops, ISP site surveys, ISP modem installation.
Schedule
- Monday - Friday (7:30a - 3:30p)
Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families - and our staff - thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full-time benefits include:
- Highly competitive base salaries
- Paid time off
- Employee referral bonus
- Career advancement
- No-cost health insurance
- Life Insurance
- Short-and long-term disability
- Additional voluntary benefits
- Wellness discounts
- Commuter benefits
- Financial wellness perks
- Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)
The salary range for this position is $55,000 - $65,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)