Location: Fort Meade,MD, USA
Overview:
Junior System Administrator
Onsite | Ft. Meade | 5 Days a Week
Active TS/SCI w/FS Poly (NSA) Clearance Required
Summary
Since 2012, our client has helped mission-critical government organizations and businesses face their most daunting technology challenges. Their team have been trusted partners to many government agencies and are extremely familiar with a wide variety of systems, policies, and procedures. Our client is also a distinguished custom software development firm dedicated to delivering premium solutions tailored for businesses and governmental needs. They are home to top-tier technology professionals recognized as industry pioneers, comprehensive full-stack engineers, and reliable consultants. These experts are adept at clear communication, excel in resolving complex challenges where others may falter, and are skilled in actualizing an organization's vision.
Responsibilities
Our client is looking for multiple Junior System Administrators to join their team! As a Junior System Administrator in our client's team, you will start your career in IT by contributing to a team dedicated to delivering bespoke solutions. Your responsibilities will include providing support for the implementation, troubleshooting, and maintenance of IT systems. You will be involved in managing the daily operations of system configuration and ensuring smooth system functionality.
You will offer Tier 1 Help Desk support, aiding in problem identification, diagnosis, and resolution. Additionally, you will assist users in accessing and utilizing IT systems effectively.
Please be aware that due to our client's involvement in a wide array of projects, this job description serves as a foundational outline meant to align with their broad requirements. The specifics of each project vary, offering a rich landscape of opportunities! Detailed information about individual projects will be disclosed during the subsequent stages of the interview process.
Requirements
We realize this is a long list of preferred various skills and experiences! - Dont worry if you arent familiar with all of these. Only having some exposure and knowledge of the following various technologies is acceptable!:
Experience with Tier 1 (Help Desk) support of IT Systems
Experience with Tier 2 (Escalation) problem identification, diagnosis and resolutions
Experience implementing, troubleshooting and/or maintaining IT Systems
Experience managing IT system infrastructure and any processes related to these systems.
Experience with the escalation and communication of status to agency management and internal customers
Experience supporting the dispatch system and hardware problems and remaining involved in the resolution process
Experience with configuring and managing UNIX and Linux Operating Systems
Experience with installing/loading and troubleshooting Operating System software
Experience maintaining the integrity of and configuring network components
Experience implementing operating system enhancements to improve reliability and performance within an enterprise service environment
Experience with Public Key Infrastructure (PKI) authentication services
Education/Certification Requirements
Clearance Requirements