Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States. Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia. As an Operations Workforce Management Analyst Intern, you will play a pivotal role in supporting our workforce planning and optimization initiatives. This position provides an excellent opportunity to gain hands-on experience in analyzing workforce data, operational process improvement, and contributing to the development of strategies to enhance organizational efficiency. We are currently looking for a: Kennywood - Operations Analyst Intern Roles & Responsibilities: Workforce Planning:
- Collaborate with all departments to assess staffing needs and provide recommendations for optimal workforce deployment.
- Contribute to the development of workforce planning models and scenarios.
- Generate regular and ad-hoc reports on key workforce trends and metrics for management teams.
Scheduling: - Execute effective scheduling processes for all departments within the park's workforce management (WFM) tool, Quinyx.
- Handle day-to-day tasks involving scheduling including call outs, no shows and schedules changes and conflicts.
Process Improvement: - Identify opportunities for process improvement in workforce-related functions across all departments, leveraging time-in-motion studies, demand vs. staffing analysis, and process evaluation.
- Assist in implementing solutions to enhance the efficiency of key operations within the park.
Qualifications: - Currently enrolled in a Bachelor's or Master's program in human resources, business, industrial engineering, data analytics, or a related field.
- Strong analytical and quantitative skills with keen attention to detail.
- Proficiency in Microsoft Excel and other relevant data analysis tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Interest in workforce planning, theme parks, operational efficiency, and analytics.
Team member benefits: Working at
Kennywood is about making people happy. It's about being independent and having fun, making new friends and earning extra money while doing so.
Kennywood Perks & Benefits: - Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Kennywood and all Palace Entertainment parks
- Exclusive employee events throughout the season
Do not miss the chance to spark your career now!