Location: West Mifflin,PA, USA
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
Do you like to sell fun and have fun doing it? Are you an aggressive self-starter looking to find new business opportunities? The Pittsburgh Parks Group Sales Representative - Schools, Youth & Special Markets role is responsible for the development and performance of schools, youth and special markets group sales activities for Kennywood, Sandcastle, plus Idlewild and SoakZone parks in the Pittsburgh region. The incumbent will work with the Regional Sales HUB Manager, parks, and corporate leadership to meet attendance, revenue, and guest service goals.
We are currently looking for a:
Kennywood - Pittsburgh HUB - Group Sales Account Manager - Schools, Youth & Special Markets
Roles & Responsibilities:
Roles & Responsibilities:
* Generate new business opportunities for Kennywood, Idlewild & SoakZone, and Sandcastle Waterpark
* Responsible for meeting and exceeding budgeted ticketing and revenue goals for each park, specifically in the Schools and Small Group channels
* Research and build new and existing accounts
* Manage, organize and categorize all client relations through Salesforce and other prospecting tools
* Qualifying leads in a high-volume environment using calls, emails, and Microsoft Team Meetings
* Initiate cold calls, cold emails and lead high level discovery calls with prospects on a daily or routine basis
* Conduct high-level conversations with decision makers in target accounts and business segments
* Handle all ticketing aspects and distribution of tickets to clients
* On-site group assistance, as needed, for group activity at the parks
* All other duties as assigned by leadership
Education and Experience:
* High School diploma, GED, or equivalent
* Bachelor's degree in Marketing, Business Management, or related discipline; Equivalent experience will also be considered
* 1-2 years of previous work experience in a Sales-related role
* Previous hospitality, amusement park, theme park, or waterpark experience preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Ability to occasionally work hours that extend beyond 9 AM to 5 PM
* Occasional travel to local parks may be required
* Previous experience using Salesforce and marketing automation software is preferred
* Previous experience with performing outreach activities, such as cold calling and emailing potential customers
* Must possess strong customer service skills to listen to customer concerns and be able to address their needs
* Must possess strong Interpersonal skills to work with a wide variety of people each day, build relationships, and network
* Must demonstrate strong confidence and self-assuredness in cold-calling customers to successfully finalize a sale
* Strong written and verbal communication skills are key
* Ability to successfully persuade potential customers to consider product offerings
* Ability to represent the Company well internally and externally, to always convey a professional and positive image of the organization and business affiliates.
* Strong organizational and time management skills
* Ability to work in a fast-paced environment.
* Ability to handle multiple deadlines and competing priorities.
* Proficiency with Microsoft Office suite, including Excel, PowerPoint, and Word
* Ability to think creatively, highly driven, and self-motivated
* Ability to work independently with minimal supervision
Physical Requirements:
* Ability to remain seated and use computer for several hours of the workday
* Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds.
* Occasional bending, squatting and reaching above shoulders
Working Conditions:
* This role will primarily be based in an office setting
* Prolonged periods of sitting at a desk and working on a computer.
* Fast-paced environment with constantly shifting priorities and challenges
Relationships:
Internal: Sales & Marketing team members and leadership; HUB Customer Director; Park Operations leadership; Park General Manager
External: Potential and existing customers; Guests; Third-Party Services
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
* Competitive compensation
* Management Incentive Plan
* Comprehensive health and wellness package
* 401k Savings and Investment plan
* Free admission to Palace Parks in the continental US
* A generous paid time off program in which the benefits increase with your tenure with the company
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
Do not miss the chance to spark your career now!