Suntory Global Spirits is a world leader in premium spirits with beloved iconic brands, rooted in more than 200 years of heritage and craftsmanship. Our values are deep-rooted, and we aspire to live our purpose to 'Inspire the Brilliance of Life' in everything we do. Our ambition is to become the World's Most Admired Premium Spirits Company. We want to be Most Admired not only for our incredible brands, but also for the brilliant experiences we foster, the ways in which we bring people together, the impactful marketing and innovation we deliver, and for the positive impact we have on the world around us. When you're on our team, you can build a career of personal and professional growth across functions, business units and geographies. At Suntory Global Spirits, our employees work together to Unleash Their Spirit and realize their full potential each and every day.Key Account Manager, GTR - Cruise and AirlinesThe following position is is open in New York, United States.What makes this a great opportunity?An exciting opportunity has arisen to join the Global Travel Retail Team as Key Account Manager, GTR.GTR as a channel affords employees the unique opportunity to translate & execute the Global account strategy within an assigned region; engaging key customers, cross-functional colleagues and domestic teams, to fully unlock our growth ambitions.The KAM's role is to lead the relationships across the Cruise & Airlines, driving a strategically important channel to increase market share, target new opportunities, accelerate profitability and drive luxury brand visibility aligned to Beam Suntory's commercial & corporate mission.To achieve this, we require a highly motivated candidate with fantastic interpersonal skills, able to build collaborative relationships in order to succeed in this hugely influential area of our business. Role Responsibilities
- Lead the management of your customer relationships, maximizing opportunities for the joint benefit of Suntory and our customers,
- Preparation and execution of GTR strategy to deliver executional & financial performance goals for the channel - developing a deep understanding of operators and business strategy
- Identify and critically analyze new opportunities and efficient RTM partners
- Create and implement joint business plans with your region to deliver the P&L and lead on S&OP KPIs
- Undertake regular account analysis and continuously monitor performance (such as P&L metrics, forecast accuracy, competitor awareness) with appropriate planning and interventions to ensure achievement of company goals
- Deliver on RSVP3 goals annually (Range, Space, Visibility, Price, Promotion & Persuasion) at account and store level
- Lead the strategy and agenda on Brand Ambassador efficiency and optimization across all markets to deliver brilliant execution
- Commercially astute in effective negotiation, with a value-added approach to sales and strong problem-solving skills
- Understand market dynamics, market trends and competitor activity and utilize this information to develop plans that assist in Suntory winning in the marketplace
- Develop a strong customer contact strategy and deploy this to maximum effect, supported by internal cross functional stakeholders
- Collaborate with internal customer team to ensure regional strategy is aligned to the overall customer approach, with opportunities for local differentiation
- Act as the champion for your customer internally and develop strong relationships with key internal colleagues ensuring a proactive approach to delivering success
Qualifications - Ideally 5 - 7 years of FMCG experience with excellent negotiation and influencing ability
- Strong commercial acumen and financial understanding
- Understanding of how the various channel operates and how to drive its effectiveness is preferred, but not mandatory
- Customer focused strategic thinker
- Creative flair with an eye for shopper needs and category insight
- Team player with a strong collaborative approach
- Ability to travel - up to 30%
- Strong analytical skills and ability to deal with complexity
- Good administrative and organizational management
- Resilience in adversity
At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.Nearest Major Market: Manhattan Nearest Secondary Market: New York City