Job Title: Key Account Representative
Location: Los Angeles, California
Company Overview: Diamond Mattress is a leading mattress manufacturing company dedicated to providing high-quality sleep products to customers worldwide. We pride ourselves on innovation, customer satisfaction, and a commitment to improving sleep quality through advanced technology and exceptional service.
Position Overview: As the Key Account Representative, you will be responsible for managing and growing our relationship with a key retail partner. Your role will be pivotal in ensuring our products meet their sales targets and maintaining a strong partnership that drives mutual growth.
Key Responsibilities:
- Relationship Management: Build and maintain strong, strategic relationships with key decision-makers. Act as the primary point of contact for all business matters.
- Sales and Business Development: Develop and execute sales strategies to achieve revenue targets and maximize sales opportunities.
- Forecasting and Planning: Collaborate with internal teams to forecast product demand accurately. Develop promotional strategies and plans to optimize sales and inventory turnover.
- Market Analysis: Monitor market trends, competitor activities, and consumer preferences. Use insights to identify opportunities for product expansion and improvement.
- Customer Service: Ensure exceptional service delivery, addressing inquiries, resolving issues promptly, and maintaining a high level of customer satisfaction.
- Contract Negotiation: Negotiate contracts, terms, and agreements to ensure mutually beneficial outcomes that support long-term partnerships.
- Reporting and Analysis: Prepare regular reports on sales performance, market trends, and other key metrics. Use data-driven insights to inform decision-making and strategy adjustments.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field (preferred).
- Proven experience in key account management, preferably in the retail or consumer goods industry.
- Strong negotiation skills with a track record of successfully closing deals and achieving sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders.
- Analytical mindset with proficiency in data analysis tools and techniques.