Key Data Operator - Permanent Intermittent
: Job Details :

Key Data Operators are permanent intermittent positions, working up to 8-hour shifts Monday through Friday based on operational needs during the tax season (February to June). Overtime may be offered during this period. Positions may be extended to work beyond tax season if the workloads permit. Under the close supervision of the Tax Program Supervisor in the Information Capture and Banking Section, the Key Data Operator performs data entry on various workloads in a production environment. Key Data Operator tasks include: • Key, enter, and verify information from remittance/source documents following written/oral instructions • Perform efficiently, meeting production and accuracy standards • Offer keying procedure suggestions to clarify or improve work processing • Inform your supervisor of procedure and/or document problems for resolutions Tentative start date: February 3, 2025. Appointment may become full-time Additional positions may become available (RPA 2425-01047 to 2425-01121). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement . Working Conditions The working conditions are in a typical office environment. You may be required to work day or modified day. Work shifts are between the hours of 8:30 am and 5:00 pm This position requires 3 or more days in the office per week. It is designated office-centered and may be eligible for some remote-working within California based on departmental guidelines and operational need. PHYSICAL REQUIREMENTS • Daily use of personal computer ranging from 6.5 to 7 hours per day • Ability to move blocks of returns weighing between 5 - 20 lbs. • Ability to transport carts of returns weighing between 45-135 lbs. • Ability to bend, sit, stand and be mobile • Ability to sit or stand at workstation for long periods of time • Ability to complete tasks that require repetitive wrist, arm, shoulder actions Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• KEY DATA OPERATOR

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #: JC-455407 Position #(s): 564-###-####-XXX Working Title: Key Data Operator - Permanent Intermittent Classification: KEY DATA OPERATOR $3,075.00 - $3,492.00 A $3,498.00 - $4,373.00 B # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent Intermittent - 1500 Hours Department Information Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce. Department Website: Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify . CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. **IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-###-#### to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) ###-####. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Samantha Tobias / FDHT P.O. Box 550 Sacramento , CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Samantha Tobias / FDHT 9646 Butterfield Way Sacramento , CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Candidates using their Office Assistant (Typing) list eligibility to qualify for this vacancy must have the ability to type at a minimum speed as designated on the Class Specifications. You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. If you are not using Office Assistant (Typing) list eligibility to qualify, you may use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under Minimum Requirements .

• Willingness to follow a prescribed routine
• Willingness to work under noisy conditions
• Possess personal qualifications including: integrity, initiative, dependability and good judgment
• Ability to work cooperatively with all levels of staff
• Positive attitude
• Work cooperatively with others as part of a team
• Strong commitment to customer service

Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities

Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: Human Resources Contact: Classification & Hiring Unit (916) ###-#### Hiring Unit Contact: Samantha Tobias / FDHT (916) ###-#### ...@ftb.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office (916) ###-#### California Relay Service: 1-800-###-#### (TTY), 1-800-###-#### (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions Provide a phone number where you can be reached Monday through Friday between the hours of 8:00am and 4:00pm. A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

• Completed employment information on the STD. 678, including the From and To dates, Hours Per Week, and Duties Performed fields for all jobs listed in the Employment History fields (resumes do not take the place of these fields on the STD. 678)
• All of the required documents listed in the Required Application Package Documents section
• The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
• A signature, if submitting a paper application package

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the Application Instructions section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information Candidates who have taken the most recent Key Data Operator exam are encouraged to apply. To apply for the Key Data Operator position as a list candidate, you must first take the online Key Data Operator exam which is currently available for self-scheduling. Testing will take place on November 12, 2024, and November 13, 2024. Another option to apply for the Key Data Operator position(s) as a list candidate, is to take the online Office Assistant (Typing)exam (used as an appropriate list for this Key Data Operator hiring effort). Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.