Location: Waynesville,NC, USA
Restaurant General Manager Job DescriptionJoin the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every employee to the successful operation of our business, and genuinely want all employees to be successful and happy in their work. The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assignedKey Responsibilities Include (What RGMs do):Creates value for shareholders through efficient operations, appropriate cost controls, and profit managementMaintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are available at all timesTakes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing effortsControls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving productsMaintains high level of productivity through effective recruiting, training, and motivation of hourly employeesHas routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and groundsPrepares and submits required reports, uses approved projection techniques; cash control techniques and security measuresRecruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation effortsEnsures OSHA, local health and safety codes, and company safety and security policy are metWe offer the following:Competitive starting salaries401k with company matchHealth, Dental, Vision and Life Insurance benefitsPaid VacationsPeople First company culturePromote from within philosophyComprehensive training programRequirements:The ideal candidate for the Restaurant General Manager will possess:Dedication to providing exceptional guest serviceGood communication skills, strong interpersonal skills and conflict resolution skillsExceptional team building capabilityBasic business math and accounting skills, and strong analytical/decision-making skillsBasic personal computer literacyHigh School Diploma or GED preferred; College or University Degree preferred1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibilityOther requirements:Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distanceThe job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distanceKnowledge of and compliance with the company Human Resources policies and processesAdheres to the Company and City/State/United States safety requirementsJob Type: Full-timeAdditional Info:This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.