Kinney Homecare Customer Service Representative
: Job Details :


Kinney Homecare Customer Service Representative

Kinney Drugs

Location: Potsdam,NY, USA

Date: 2024-11-20T06:28:19Z

Job Description:
Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Job Responsibilities:
  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.
Education:
  • Minimum: High School Diploma or GED
Experience:
  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience
Special Conditions of Employment
  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position
Compensation:$15.25 - $17.14 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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