Cherry Hill, NJDirect HireSalary Range : $35,000
About The Role Our client provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen. Main responsibilities:
- Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
- Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
- Listen and capture customer requirements to ensure the design meets or exceeds customer expectations
- Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
- Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimized
- Present multiple approved finance and payment methods
What's great about working for us?
- A fantastic team environment, with great facilities
- Uncapped earning potential
- Commission paid during annual leave
- Excellent training and development programs
- Fantastic career progression
- High-quality IT equipment and software
- Generous PTO and benefits
About You Desired Skills and Knowledge:
- Kitchen design experience is preferable but not essential as training is provided
- Experience in a customer service or retail sales role is preferable but not essential
- You can work 40 hours a week including weekends and evenings
- You're customer-focused and prepared to work in a fast-paced, ever-growing environment
- You have excellent communication and organizational skills
- You'll have the ability to work in a large sales team and achieve key performance metrics