Lab Supervisor
: Job Details :

Store 572, Louisville, Kentucky, United States of AmericaJob DescriptionPosted Monday, January 22, 2024 at 5:00 AMSummary: Direct Lab to drive retail sales through the supervision and performance of lab operations to keep within our core value of Quality-- by producing eyewear that is accurate to prescription, ready as promised, and meets our 7 Point Quality Verification  , ANSI and company tolerance standards.Pay class: Full Time Pay: $17.08-$22.64 per hourRoutinely verify that all options purchased by the customer are delivered as promised.Assist in recruiting, selecting and training of all lab associates on lab equipment and Lab Certification Program techniques as they progress through required certification steps.Ensure and verify all lab equipment is calibrated and maintained through maintenance checklists; lens inventory procedures are followed; and lab expenses are kept within budget. Address equipment malfunctions immediately.Communicate and work to achieve store goals with lab associates on a daily, weekly, and monthly basis. Routinely check work orders.Assist in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, receipts, inventory levels and supplies.Schedule lab associates in compliance with payroll guidelines while considering skill levels and customer demands.With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching/counseling meetings when expectations are not achieved.Ensure that all Company safety rules and standards are followed in accordance with the Hazardous Communication Policy to include internal handling and waste disposal.May act as supervisor of overall store operations in absence of a Retail Supervisor and/or General Manager.Embrace and promote Company Culture and Code of Business Conduct.Experience/Education:HS Diploma, GED or equivalent experience requiredOne (1) - five (5) years of related experience requiredLicensed LS will have a State Opticians LicenseAdditional Requirements:Communication, interpersonal and negotiation skillsMust meet all Lab Certification requirementsMust be able to read, write and communicate in English in order to understand written procedures, hazardous warnings, etc.Favorable result on Background CheckMust have own vehicle and be an insured, licensed driver in current state of residenceMust demonstrate practical application of optical theory and mathMental/Physical Requirements:Work changing schedules to meet business demandsStrong organization and supervisory skillsSpeak clearly and effectivelyProblem solve, reason and resolve issues effectivelyWork under stress with interruptions and deadlinesFollow procedures and instructionsUse computer effectively and view computer screenWear protective eyewear and glovesWork with substances which may cause skin irritation and/or noxious fumesExposure to temperature changesBend and stoop continuouslyReach above shoulder continuouslyTraining Requirements (where applicable):Complete all required company training within required timeframesCross training in all departments as neededEssential Responsibilities related to Physical Demands/Work Environment:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).Essential Responsibilities related to Behavioral Characteristics:Must be detail orientated and well organizedMust be able to communicate clearly and effectively with other associates and clientsMust be energetic and self-motivatedMust be a team playerMust be able to problem solveMust work onsite and participate in interactive onsite meetings on a regular and predictable basisMust have ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.HIPAA & Security Requirements:All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.Job Family ContributorJob Function Lab Incentive PlanPay Type Hourly#J-18808-Ljbffr