Salary : $39,070.00 - $62,918.00 Annually Location : Nashville, NC Job Type: Full Time Job Number: 2024-00107 Department: Tax Opening Date: 11/12/2024 Closing Date: Continuous General Statement of Duties Performs responsible administrative and technical duties to produce and update property ownership records for the County. An employee in this class is responsible for administrative and technical work in researching and gathering records; computer data entry to update changes to property ownership, including property splits, transfers and mergers. Work also includes grading the property, determining and assigning tax status and computing tax values for deferred property as well as determining if deferred taxes are owed based on ownership change. The employee is also responsible for updating tax data bases, maintaining maps, files, and records, and for assisting other County employees and the general public with inquiries on property transfers, copies of maps, and map overlays. Independent judgment and initiative must be exercised within established guidelines. Work involves considerable public contact and requires tact and courtesy, and teamwork to accomplish the duties. Work is performed under the supervision of the Real Property Appraisal Supervisor and is evaluated through observation and conferences for accuracy, overall effectiveness of work performed, compliance with policies, procedures and an annual performance evaluation. Essential Duties and Tasks Updates property ownership records initiated by the recording of legal documents; prepares property records and enters a variety of property information from straight transfers, splits and mergers into the computerized tax database. Researches deeds, surveys, property plats, maps, subdivision plans and other records; works with attorneys to determine property ownership transfers based on wills and death certificates; may interview property owners to obtain accurate information; reads and interprets legal descriptions; determines acreage amounts; identifies correct deed references. Assists property owners and/or attorneys to complete applications for land use deferral of taxes; determines acreage involved, crops grown, income received, etc.; determines grade, calculates land values and tax amounts of deferred taxes. Creates and maintains spreadsheets and determines if deferred taxes are owed based on property ownership transfers on accounts with deferred taxes; calculates land values of deferred tax accounts; calculates amounts of taxes owed for attorneys and Tax Collections. Maintains a variety of records including maps, deed packets, and reference materials accurately and up to date; maintains a log of record numbers of transfers and deactivates records based on property ownership transfers. Provides customer assistance by telephone and in person to property owners, attorneys, other County employees and the general public to locate property records, identify ownership, sales records; assists customers to interpret maps and other records; prints maps and tax appraisal records. Assists land records staff with difficult property transfers; researches, deeds, plats, plans and other documents to ensure proper conveyance decisions; codes deeds with North Carolina Department of Revenue codes. Additional Job Duties Performs a variety of administrative support activities for other staff. Backs up other staff. Performs related duties as required. Knowledges, Skills and Abilities Working knowledge of the Machinery Act and other state and local laws and regulations related to land records, present use value, and listing and assessing of local property taxes. Working knowledge of procedures, laws, maps, forms and records used in real estate transfers and their relationships to other tax needs and functions. Working knowledge of title search procedures and ability to make searches using deed references, legal descriptions, maps and a variety of other complex records. Working knowledge of geographical areas and subdivisions of the County. Working knowledge of GIS systems with associated software and hardware and the methods of producing maps upon request. Skill in the operation of modern office technology and in the use of the technology to enter data and maintain complex databases. Skill in collaborative conflict resolution and customer service excellence. Ability to perform mathematical calculations accurately. Ability to check metes and bounds. Ability to read, compare and interpret property maps surveys, plats and subdivision plans and records accurately. Ability to read and interpret deeds, surveys, wills, maps and related records. Ability to accurately maintain a variety of property transfer and description records. Ability to communicate effectively in oral and written forms and to deal tactfully and courteously with other County employees and the public. Ability to explain and interpret real property transfer records, policies and methods to the general public. Ability to establish and maintain effective working relationships with employees, county officials and the general public. Desirable Education and Experience Graduation from high school and administrative experience in an automated customer service environment, preferably including experience with GIS or other databases and some experience working with real estate; or an equivalent combination of education and experience. INSURANCE PROGRAMSGroup Health Insurance Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan Included in each selection is:
- Preventative Care Coverage
- Prescription Coverage
- Chiropractic Coverage
Health Insurance may become effective for employees the first day of the month following employment. Group Dental Insurance Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment. Group Life Insurance Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week. Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided. Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details. Short Term Disability Insurance Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance. Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks. FINANCIAL PROGRAMS Retirement Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS. NC401(k) The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction. 457 Deferred Compensation The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income. Special Separation Allowance The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System. 125 Flexible Benefit Plan Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
- Health Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
- Dependent Care Spending AccountSection 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.
Direct Deposit Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice. Credit Union Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members. Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union. LEAVE PROGRAMS Vacation Leave For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit. Sick Leave For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS. Holidays The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year. The following holidays are observed:
- New Year's Day,
- Martin Luther King, Jr. Day,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and the day after, and
- Three (3) days at Christmas.
Military Leave Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year. Active Duty - Reserves and National Guard - Ten paid workdays upon activation. Civil Leave Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof. Family Medical Leave Act Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee. OTHER PROGRAMSEmployee Assistance Program (EAP) The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems. Wellness Center and Telemedicine We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees. All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed. NOTICE OF PRIVACY PRACTICES The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time. Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description. Nash County is an Equal Opportunity Employer/Provider In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) ###-#### (voice and TTY) or contact USDA through the Federal Relay Service at (800) ###-####. Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) ###-####. Submit your completed form or letter to USDA by: 1. mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; 2. fax: (202) ###-####; or 3. email: ...@usda.gov USDA is an equal opportunity provider, employer, and lender. 01 Which best describes your level of education?
- No GED and no High School Diploma
- GED or High School Diploma
- Some college
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
02 How many years of customer service experience do you have?
- No experience
- 1-2 Years
- 2-5 Years
- 5 or more years
03 What knowledge and experience do you have with property transfers through wills and deeds? 04 Do you have a working knowledge of the Machinery Act?
05 What knowledge and experience do you have with land use for agriculture, forestry and horticulture? 06 How do you eliminate the possibility of errors in your work? Required Question