Location: Nashville,NC, USA
Performs responsible administrative and technical duties to produce and update property ownership records for the County.
An employee in this class is responsible for administrative and technical work in researching and gathering records; computer data entry to update changes to property ownership, including property splits, transfers and mergers. Work also includes grading the property, determining and assigning tax status and computing tax values for deferred property as well as determining if deferred taxes are owed based on ownership change. The employee is also responsible for updating tax data bases, maintaining maps, files, and records, and for assisting other County employees and the general public with inquiries on property transfers, copies of maps, and map overlays. Independent judgment and initiative must be exercised within established guidelines. Work involves considerable public contact and requires tact and courtesy, and teamwork to accomplish the duties. Work is performed under the supervision of the Real Property Appraisal Supervisor and is evaluated through observation and conferences for accuracy, overall effectiveness of work performed, compliance with policies, procedures and an annual performance evaluation.
Updates property ownership records initiated by the recording of legal documents; prepares property records and enters a variety of property information from straight transfers, splits and mergers into the computerized tax database.
Researches deeds, surveys, property plats, maps, subdivision plans and other records; works with attorneys to determine property ownership transfers based on wills and death certificates; may interview property owners to obtain accurate information; reads and interprets legal descriptions; determines acreage amounts; identifies correct deed references.
Assists property owners and/or attorneys to complete applications for land use deferral of taxes; determines acreage involved, crops grown, income received, etc.; determines grade, calculates land values and tax amounts of deferred taxes.
Creates and maintains spreadsheets and determines if deferred taxes are owed based on property ownership transfers on accounts with deferred taxes; calculates land values of deferred tax accounts; calculates amounts of taxes owed for attorneys and Tax Collections.
Maintains a variety of records including maps, deed packets, and reference materials accurately and up to date; maintains a log of record numbers of transfers and deactivates records based on property ownership transfers.
Provides customer assistance by telephone and in person to property owners, attorneys, other County employees and the general public to locate property records, identify ownership, sales records; assists customers to interpret maps and other records; prints maps and tax appraisal records.
Assists land records staff with difficult property transfers; researches, deeds, plats, plans and other documents to ensure proper conveyance decisions; codes deeds with North Carolina Department of Revenue codes.
Additional Job Duties
Performs a variety of administrative support activities for other staff.
Backs up other staff.
Performs related duties as required.
Working knowledge of the Machinery Act and other state and local laws and regulations related to land records, present use value, and listing and assessing of local property taxes.
Working knowledge of procedures, laws, maps, forms and records used in real estate transfers and their relationships to other tax needs and functions.
Working knowledge of title search procedures and ability to make searches using deed references, legal descriptions, maps and a variety of other complex records.
Working knowledge of geographical areas and subdivisions of the County.
Working knowledge of GIS systems with associated software and hardware and the methods of producing maps upon request.
Skill in the operation of modern office technology and in the use of the technology to enter data and maintain complex databases.
Skill in collaborative conflict resolution and customer service excellence.
Ability to perform mathematical calculations accurately.
Ability to check metes and bounds.
Ability to read, compare and interpret property maps surveys, plats and subdivision plans and records accurately.
Ability to read and interpret deeds, surveys, wills, maps and related records.
Ability to accurately maintain a variety of property transfer and description records.
Ability to communicate effectively in oral and written forms and to deal tactfully and courteously with other County employees and the public.
Ability to explain and interpret real property transfer records, policies and methods to the general public.
Ability to establish and maintain effective working relationships with employees, county officials and the general public.
Graduation from high school and administrative experience in an automated customer service environment, preferably including experience with GIS or other databases and some experience working with real estate; or an equivalent combination of education and experience.