Job Summary:We are a high-end Lash & Brow Studio, known for providing exceptional services and creating memorable client experiences. We are currently seeking experienced and highly skilled Lash Technicians / Estheticians / Cosmetologists who are passionate about delivering high-quality lash and brow services. If you have a proven track record of success in the beauty industry and are committed to client satisfaction and continuous improvement, we want you on our team!This role is ideal for candidates with advanced technical skills and extensive hands-on experience in lash and brow services. Newly licensed candidates without lash application experience will not be considered for this position.What We're Looking For:If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you, or if you are not willing or able to participate with us at this level, we are not a good fit for you.Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live above the line. We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them.On the other hand, you would make an ideal candidate to join our team if you are willing to commit to the following above-the-line principles:
- Accountability: See it, own it, solve it, do it.
- Become part of the solution, not part of the problem.
- Respect for others and their feelings.
- Act now.
- Ask the question: What else can I do?
- Seek feedback: What coaching do you have for me? How can I improve?
- Personal ownership and pride in your work.
- Reject average.
- Show others that you care.
Key Responsibilities:
- Perform high-quality lash and brow services including extensions, lifts, tints, and brow shaping.
- Convert first-time clients into loyal members by delivering an exceptional client experience every single time.
- Consistently upsell and cross-sell additional services or products that are tailored to client needs.
- Maintain a high level of technical proficiency by mastering all the services we offer. Only experienced stylists will be considered.
- Deliver client satisfaction that leads to raving fans, positive reviews, and member referrals.
- Take ownership of your schedule and ensure timely and professional interactions with clients.
- Ensure no corrections or adjustments are needed after services-do it right the first time, every time.
- Stay on top of industry trends and new techniques to provide the best possible service for our clients.
- Work collaboratively with the team to maintain studio cleanliness, organization, and a positive environment.
Skills & Qualifications:
- Must have a valid California Esthetician or Cosmetologist license.
- Proven experience in performing lash and brow services (extensions, lifts, tints, etc.).Newly licensed candidates will not be considered.
- Client-first mindset: You are passionate about delivering an incredible experience and creating lasting client relationships.
- Strong attention to detail: You strive for perfection in every service you provide.
- Ability to upsell and cross-sell services and products naturally, with client needs in mind.
- Professional appearance: You maintain a polished, professional look at all times, consistent with the high-end environment we create for our clients.
- Growth mindset: Eager to learn new techniques and services, staying on top of trends in the beauty industry.
- Team player: You work well with others and contribute to a positive studio environment.
- Ability to work in a fast-paced, high-end environment and maintain professionalism at all times.
Physical Requirements:
- On a regular basis, requires the ability to stand or sit for a minimum of 4 hours.
- On a regular basis, requires the ability to reach with hands and arms.
- On a regular basis, requires the ability to lift and/or move up to 10 lbs.
- On a frequent basis, requires the ability to stoop, kneel, and crouch.
Compensation & Benefits:
- Competitive hourly rate of $17 to $30 per hour, depending on experience, plus commissions on retail sales and memberships.
- Opportunities for bonuses based on client satisfaction, membership sales, and service upselling.
- Full-time and part-time positions available.
- Paid training and ongoing education to help you stay on top of your craft.
- Free or discounted lash services for all team members.
- Access to a supportive team environment that fosters growth and encourages excellence.
Equal Opportunity Employer:We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.