Location: Rockingham,NC, USA
Description
Position at Latham Pool Products, Inc
Duties and Responsibilities:
* General Office and Customer Service
* Provide reception and phone coverage.
* Greet and assist visitors when they arrive at the office and direct them as appropriate.
* Triage phone calls from customers/dealers - assist where possible and forward to appropriate next level for complex issues.
* Establish positive working relationships with dealers/customers and internal staff at the location and corporate level.
* Purchase supplies and materials for production, maintenance, and offices at the plant.
* Follow office workflow procedures to ensure maximum efficiency.
* Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, planning/hosting onsite meetings, expense reports, etc.)
* Maintain organization and redirect received materials to requestor
* Finance, Purchasing & Inventory
* Assist with inventory.
* Maintain the purchase order log system.
* Receive merchandise and records in the purchase order system.
* Scan deposits and complete remittance form to Credit department.
* Shipping & Receiving
* Arrange shipping for merchandise/supplies ordered and with UPS and Fed Ex shipments.
* Keep shipping shed closed, organized and redirect received material to requesters.
* Other duties as assigned.
Qualifications:
* High School diploma or GED is required with a minimum of 3 years of related experience; Associate degree and/or office administration certificate preferred.
* Experience with Purchasing, Customer service, Accounting, and/or manufacturing preferred.
* Organized with the ability to prioritize and multi-task.
* Professional demeanor
* Computer skills: (1) Basic to intermediate MS Office skills, especially Excel, Word, and PowerPoint, and understanding of how back office business software works and ability to learn Latham's software.
* Knowledge of basic bookkeeping principles and office management systems, equipment, and procedures
* Excellent Interpersonal abilities including working independently and in teams; communicating effectively in oral and written form to plant manager, employees and/or vendors.
* Ability to multi-task, prioritize workload and generate reports.
* Proven ability to be resourceful and solutions focused.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Physical requirements of the position include but are not limited to:
* prolonged sitting, repetitive computer entry and lifting up to twenty (30) pounds.
* working generally in an office setting with occasional time spent in the plant (i.e. inventorying