Do you know legal talent? My client, a global law firm, has an exciting full-time employment opportunity for a Talent Services Manager in their San Francisco office. Read on if this might be you or if you're bored.
My name's Mike.
Hi, Mike.
I'm the person writing all this.
Cool. It's refreshing when a real human being is involved and not some half-hearted attempt to use AI. And, even though, technically, you're writing two sides of the same conversation, it's nice to know someone went clickety clack on their keyboard, Mike.
I agree. Also, I like the Giants.
No way. You do? How can I be sure?
I think Barry Bonds should be in the Hall of Fame.
Checks out.
You can apply on our website, via LinkedIn, or you can email me your resume directly at ...@hirecounsel.com (I can't promise you'll get the job, but I can promise I'll see your resume.)
Position Summary:
The Talent Services Manager partners with the Business Director to provide talent services, professional development and recruiting support to the Firm's Sacramento, San Francisco, and Silicon Valley offices in the areas of performance management, training and development, employee relations, policy administration, and other areas within the Talent Services department.
The offices all observe a core office day system where all staff are expected to be in the office on Tuesdays, Wednesdays, and Thursdays, with Monday and Friday as optional work from home days.
Duties & Responsibilities:
- Responsible for recruitment and retention of staff: sources, screens, and identifies candidates for employment; reviews applications, prepares offer letters, conducts reference checks, and administers background checks; and takes point on summer associate program for office
- Conducts onboarding and new hire orientation for staff and attorneys
- Fosters an environment of engagement, diversity, and inclusion among staff and attorneys
- Works with management and staff to identify ways to build morale, enhance engagement, and increase retention
- Provides guidance to employees on issues relating to Benefits, FMLA, California Leave of Absence Programs, STD/LTD, and Worker's Compensation
- Provides guidance and input on workforce and succession planning on staff initiatives and also provides recommendations to the Attorney Recruiting Team and Shareholders in terms of practice area growth
- Act as manager of the legal support staff ensuring they provide support to the attorneys in times of need and in general
- Handles and resolves complex employee relations issues among attorneys and staff
- Provides support and coaching to managers on employee-related issues. (e.g., coaching, counseling, career development, disciplinary actions)
- Manages the annual performance management process for staff and associates, as well as the Performance Improvement Plans and corrective actions for staff where appropriate
- Assists and coach's management in dealing with and documenting performance issues; participates in disciplinary meetings or separations
- Works with management team to conduct talent reviews and identify gaps; collaborates with departments and professional development to identify career paths and resources for training and skill development; and ensures all training requirements are completed
- Understands basic principles of compensation; makes salary recommendations and assists Business Director with annual salary and bonus administration
- Processes new hire and separation paperwork; makes HRIS transactions and ensures data integrity
- Ensures that necessary employment termination paperwork is completed
- Ensures recruitment, personnel, I-9 and EEO files are properly set up and maintained
- Develops and implements effective and efficient HR processes, practices, and procedures
- Interprets and administers policies; makes recommendation for policy changes where appropriate
- Provides HR policy guidance and interpretation; ensures compliance with federal and state laws
- Supports change management and the communication of related changes to the office
- Works on projects with Shared Services
- Administers the associate mentoring program and process
- Acts as a resource for staff on their learning expectations and goals
- Works with the Hoffman Center and local Shareholders to develop and implement local training programs
- Assists with other department activities as needed, and performs additional duties and responsibilities as assigned
- Will require regular travel between the Sacramento, San Francisco, and Silicon Valley offices
Skills & Competencies:
- Ability to establish credibility with staff, attorneys, and executive management
- Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
- Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks
- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
- Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations; proactive in seeking innovative ways in which to help others
Qualifications & Prior Experience:
- Bachelor's degree or equivalent experience in Human Resources, Business, Organization Development or related field
- 5 -10 years' experience in Human Resources, business management, or related field preferably in a law firm environment or professional services organization, including prior management/supervisory experience
- Professional in Human Resources (PHR/SPHR) or SHRM-CP/SCP certification preferred. Possession of either the PHRca or SHRM-California Specialty Credential are extremely beneficial for this role.
- Demonstrated experience recruiting staff and understanding of best practices in Human Resources a plus
- General knowledge of employment laws and practices in the specific offices
- Strong understanding of benefit and compensation programs as well as other HR Function areas
- Experience with ATS and HRIS systems, WorkDay experience is highly beneficial for this role
- Proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, Visio, and Outlook as well as Adobe.
- Exceptional computer skills with the ability to learn new software applications quickly
The expected pay range for this position is: Pay Range: $140,000 - $160,000
* Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
Pursuant to the local Fair Change Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
My client, and Hire Counsel, are both committed to diversity and inclusion in the workplace. Individuals seeking employment are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.
About Hire Counsel
Hire Counsel is a legal staffing agency. We build connections between legal professionals and our clients, some of the nation's largest law firms and legal departments (and some of the smallest). By bringing together good lawyers with our clients, we give individuals the option to work on contract (temporary) assignments, providing them stability as we simultaneously help them land at a permanent home. Hire Counsel holds all resumes in the strictest confidence.