Position is remote, but must live within 2 hours of Cincinnati, OH. Job Overview: Under the general direction of the assigned manager this position leads and performs high level analysis and programming in the selection process, implementation, and support of applications independently. Serves as a subject matter expert (SME) in a multi-disciplinary team approach for selection, planning, and implementing new or upgraded systems. Responsible for leading specifications and managing customer needs of assigned applications from which programs will be written and processes are followed to ensure maximum utilization of automation, system availability and system governance. Team members in this position are responsible for leading program design, coding, testing, debugging and documentation. Works with other Information System teams, operational liaisons, and the customer to ensure the performance of underlying technical infrastructure and software utilization. Serves as a mentor, assisting in the growth and development of other team members Job Requirements: Bachelor's Degree in Information Systems Equivalent experience accepted in lieu of degree Flexible/adaptable learning and understanding new technologies Proven analytical and problem-solving abilities Ability to work both independently and in a team-oriented, collaborative environment Execute tasks in a high-pressure environment 4-5 years experience supporting Epic, specifically ASAP (ED) and Orders Job Responsibilities:
- Supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability. Provides appropriate escalation of critical issues as necessary.
- Performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.
- Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Ensures that project solutions -designs, request for proposal, system acquisition, and modification, etc.- meet the goals and objectives of the requesting department
- Provides leadership to ensure project tasks are completed accurately and within the time estimated from the project schedule or scheduled completion date of request
- Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance.
Other Job-Related Information: On-call is expected in this position, per the Information Systems On-Call policy Please send resumes to ...@engagestaff.com