Lead Budtender
: Job Details :

KUR, Inc. is looking for Lead Budtenders to join our team at our brand new Embr Dispensary in Springfield, MA, opening mid October! This is a full-time position with the schedule to include weekends and holidays. A Budtender is expected to work five eight hour shifts per week and must be available weekends, weekdays, evenings, and holidays. The pay is $19/hour plus tips.Job SummaryA successful Retail Floor Lead will be able to provide product information to all customers and team members. A Retail Floor Lead goes above and beyond to meet or exceed company standards, achieve team sales goals, and meet or exceed our customers' expectations. By achieving these standards, it allows customers to have confidence and loyalty to our brand with you as the team leader. The Retail Floor Manager is also required to maintain strict inventory and cash controls with each point of sale to prevent diversion and ensure complete compliance with State and Local requirements. The Retail Floor Lead also has access to restricted areas to assist the inventory team.Job Duties/ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.Opening & closing team member drawersOpening & closing storefrontLeads budtending teamCoordinating breaks & communication between shiftsKeep up to date on and ensure all local, state and Bureau of Cannabis Control regulations are maintained at all timesActively assists in inventory or sales positionsWorks closely with managementMaintain proper cash handling procedures at all timesEnsure POS counters are ready to go when dispensary opensAssist with running side work, stocking and cleaning during any and all downtimeMaintain fully stocked and clean POS counters at all timesEnsure opening and closing cleaning and organization is completedParticipate in periodic staff cleanings and meetingsEnsure all guests are greeted as they arrive and when they departProvide all customers (external and internal) with excellent customer serviceInform Inventory and Management if any product inventory is running lowEnsure each customer receives your full attention during their transactionEnsure you are on time for each and every shiftHandles customer disputes, price corrections & sales floor inventoryMaintaining product visualsKeep all personal items off the sales floor at all timesBe knowledgeable about everything and anything cannabis relatedBe knowledgeable of any and all specialsRead industry publications to keep up-to-date on trendsEnsure you and your uniform/clothing are clean and professional and you have all tools at your station prepared for your shiftPerform other duties or projects as assigned by any other Shift Lead, Supervisor or ManagerOther Duties as necessary or assignedJob QualificationsTo perform this job successfully, an individual must meet the minimum qualifications listed below.Lead or Supervisor experience minimum of 2 years.Must be 21 years of age or overPreferred Budtending experience inside a dispensaryExcellent Customer Service SkillsExcellent CommunicationAttention to DetailPrecise Math SkillsOrganizational SkillsMulti-task OrientedStress Management/ComposureMust submit and pass a Department of Criminal Justice criminal background check (LiveScan)Have a valid California Medical Recommendation and a valid California IDKnowledge of marijuana strains, edibles, extracts and other current products on the marketEnglish/Spanish speakingAuthorization to work in the United StatesWork ExperienceBudtending: 2 years of experience (Preferred)Supervisor experience (Preferred)Customer Service: 2 yearsRetail Sales: 1 yearPhysical RequirementsMust be able to stand/walk for up to 8 hours at a time.Must be able to lift at least 50 pounds safely and properly.Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.Ability to carry boxes, products, and other necessary store related items.Ability to regularly perform store maintenance items: sweep, mop, vacuum, empty trash, maintain all areas of business including back stockroom, employee lunchroom, restrooms.Customer ServiceEnsure excellent experience for every guest by providing unmatched customer service, starting with: sincerely welcoming every guest in a timely fashion, maintaining outstanding standards in words, actions and all visual presentations.Demonstrate and share solid product knowledge in order to accommodate every customer to the best of our ability.Be personally available to all customers to communicate and identify their needs and address their questions and concerns.The Company reserves the right to alter, change, or modify this job description at any time, with or without notice. The duties and responsibilities, contained herein are considered representative, but not necessarily all inclusive, of the duties and responsibilities which may be required of a job incumbent. All other categorizations contained herein are meant to be representative of the general environment or working conditions in which the job is performed.#J-18808-Ljbffr