At SWEP, we believe our future rest on give more energy than we take– to our planet and to our people.As the world´s leading supplier of efficient heat transfer technology, we are driving the conversion to sustainable energy usage in heat transfer. We are dedicated to constantly creating more from less energy, material, and space.For us at SWEP, it's more than just a job, it´s a commitment to making a difference and an impact by finding new ways to make energy last longer – globally and locally. We are striving for record-breaking growth and are looking for individuals who think like entrepreneurs, have an open mind, care about the environment, and want to inspireand be inspired. Come and join us!
Drive business by supporting the Sales organization and our customers in advanced technical and commercial tasks.
Duties:
- Interact with customers at all levels and work in partnership to translate needs into functional actions.
- Maintain the data and information stored in the SWEP CRM system, logging activities and updating records.
- Execute product selection and quoting in SWEP's Sales Process from receiving RFQ to order completion, to selecting appropriate product, to providing a quote and order completion. Set price according to clear guidelines, discounts and price lists. When applicable and in agreement with sales representative set price levels independently
- Commercial and advanced technical support for all types of SWEP customers (including Strategic and Key Accounts) and internally, such as selections optimized from both technical and commercial aspects, thermodynamic calculations, customizing and claim processes, pricelists and quoting. Independently managing more complex requests such as 2-phase calculations, advanced customizing and claim trouble shooting
- Provide SSP G8 (selection software) internal and external training and actively driving its integration into customer's software as well as supporting troubleshooting issues.
- Evaluation of requests for material specifications and certification: Lead and drive the admin work to ensure the information is provided. Check and verify that the requirements are met.
- Lead quality audits and support during Customers' visits at SWEP factories by organizing meetings, preparing agenda, collecting data in preparation for audits and negotiations.
- Coordination of stock setups (SMI, VMI consignment stock solution), preparation of new items/solutions, calculations of profitability and stock turns
- Self-driven customer/market mapping and research: Analyze customer structure and product portfolio in defined area, searching for new opportunities in addressable market space, consolidate and provide relevant commercial information.
- Participate on SWEP internal projects, and projects related to dedicated customers such as setting up new supply chain links, early R&D teams' cooperation, new product developments, specific executions and options, third party suppliers' coordination and joint ventures. Acting as a project leader when applicable and required.
- Participate in phase in/out of products by collecting data: such as sales data, comparison analysis, set up alternative configurations, obtaining customer approvals. Implement the setup of new products to dedicated customers.
- Participate and drive the financial analysis for strategic planning and business opportunities evaluation. Compile data and participate in the build-up of SWEP unique value proposition. Prepare supporting information and proposals for value-based selling strategies.
- Creation of customer specific pricelists based on negotiations, support the maintenance of such pricelists.
- Responsible for field failure reporting. Follow-up on the claim process (for your customers/claims)
- Provide trainings in own field of expertise.
- Act as SWEP representative at customers, exhibitions, conferences, seminars, and relevant events.
- Keep up to date with new trends and technology developments in the market to continuously maintain and grow your business acumen and knowledge
Education:
- Bachelors Degree, Bachelors Degree in Engineering is preferred
Work Arrangement : Remote
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provideto compensate and recognize employees for their work.
Weare a growing company and a part of theDover Corporationfamily. We are dedicated to supporting our customers with the optimal solutions and we believe in close, rewarding partnerships. We are represented in more than 50 countries and have production facilities in Sweden, USA, Slovakia, China and Malaysia.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Function : Engineering