Lead Case Manager
: Job Details :

Post Internal Days 0 Category Unaccompanied Alien Children (UAC) Description POSITION TITLE: LEAD CASE MANAGER, Unaccompanied Children (UC) Services ProgramDEPARTMENT: Family Support ServicesREPORTS TO: Program Director, UC Services ProgramCGS 's Unaccompanied Children Services Program serves children/youth presenting a range of challenging behaviors, especially those related to symptoms of trauma. The Program's services are provided by bilingual (Spanish/English) staffs who receives specialized training in the special needs of refugee children. The program provides a safe, therapeutic environment in a family-like setting that addresses the requirements of each child/youth in a manner that is sensitive to his or her age; preserves cultural, ethnic and religious heritage; and meets dietary needs, native language, sexual orientation, gender identity, and other critical individual needs.ResponsibilitiesThe Case Manager's responsibilities include but are not limited to the following:1. Maintain direct contact with each child/youth assigned2. Maintain direct contact with the child's/youth's family to the extent possible3. Conduct case management tasks4. For case managers assigned to TFC/LTFC program they will be responsible to visit the foster homes monthly to assure children remain in a safe environment.5. Provide services focused on completing safe and efficient family reunification6. Work with Lead Caseworker and other staff on development and implementation of Individual Service Plans7. Screen for human trafficking concerns8. Document the provision of services in child's/youth's case record9. Participate in ongoing training10. Participate in case conferences11. Perform other duties as requested12. Respond in a positive and respectful manner to diversity, among the agency's service population and staffThe supervisory duties:1. Responsible to supervise a team of 5-7 case managers2. Monitoring monthly calendar of case manager's activities which relate to mandated client contacts.3. Arranging weekly individual conferences with case managers to monitor and assess caseload organization, management, activity and performance in accordance with mandated requirements of agency, and ORR policies and procedures.4. Monitoring the accurate and timely input of data into the computer system and reports to ORR.5. Being responsible for ongoing evaluation of the worker's professional performance with appropriate discussion reports written as required and submissions of timely written performance evaluation to the Personnel Department.6. Responsible for emergency case activity in the absence of the case manager for any reason and for submission of needed reports.Qualifications LMSW/MSW or other relevant social services or behavioral field, or bachelor's degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. Employment experience in relevant field Knowledge of child welfare/child protective services Strong organizational, planning and analytical skills Effective communicator with excellent writing and speaking skills Proficient computer skills Proficient in SpanishPosition RequirementsFull-Time/Part-Time Full-Time SalaryBenefitsWork LocationDivision Unaccompanied Alien Children About the Organization It is our vocation to serve those in need, to aid those who desire help, and to guide those who seek better lives. Through supportive interventions, we provide help, create hope and preserve dignity.We provide help by offering an array of services for underserved families and individuals with special needs. All that we do is delivered with care, compassion, and respect, to address fundamental challenges, improve well-being and increase self-sufficiency.We create hope by strengthening and empowering families and individuals in need. By providing shelter, care, treatment, rehabilitation, counseling, training, and connection to high quality allied services, we produce holistic solutions that enhance each person's physical, mental and social well-being, as well as their positive connections to family and community.We preserve dignity with a faith-based commitment to recognizing the value of each person we serve, regardless of race, religion, creed, or life circumstances. EOE Statement We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.This does not include pregnancy, sex stereotyping, gender identity, gender expression or transgender status, status as a parent, marital status, political affiliation - all of which are on the website.CGS does not tolerate discrimination in any employment opportunities or practices, based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.This position is currently accepting applications.