Lead CBX (Cyclebar Experience Associate)
We are currently seeking for a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our CycleBar Experience Associate delivers the CycleBar experience and helps drive daily sales.
Requirements:
- Excellent sales, communication, and customer service skills required
- Must have genuine hospitality and passion for people
- Possess leadership ability
- Ability to take on tasks from other leaders on staff
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Physical Requirements:
- Must be able and willing to move bikes, and perform minor bike maintenance
- Must be willing to clean CycleTheater, Bathrooms, Lobby, etc.
- Must be able to lift up to 30lbs
Qualifications:
- 1 year in a supervisory role
- 1 year in a sales role
- Preferred Prior Fitness Front Desk Sales experience
Responsibilities:
- Be the lead and supervise CBX staff
- Help train CBX staff on sales and providing premium level customer service
- Provide top of the line service to all new and existing riders
- Execute sales and hospitality process of first time rider experience, follow up, and close potential member
- Meet member and retail sales goals assigned by General Manager
- Ensure CBX staff meets goals during their shift
- Work collaboratively with studio management and franchise owner(s)
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Maintain brand standards and initiatives
Benefits:
- Ride for free at ANY time when there is a bike available!
- Leave the stuffy clothes behind, its all leggings and shorts here!
- Work a non-traditional structured schedule!
- Let your voice be heard! You will have access to others in the CycleBar community from your studio, studios across the country, and the corporate team!
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