We are seeking a Lead Family Service Worker who will be responsible for providing supervisory case management to Family Service Workers. The Family Service Worker works closely with FSW, education staff, and center directors to promote family engagement and school readiness.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We offer:
- Casual work environment
- 4 weeks of Paid Time Off
- Medical
- Dental
- Vision
- Paid Life Insurance
- Tuition reimbursement up to $5000 per year.
- 12 paid holidays
- Paid sick leave
- Career advancement and professional development
- 5% contribution to your 401K whether you participate on your own or not.
- Great co-workers and a great mission with an outstanding Community Action Agency
Essential Functions & Responsibilities
Provide direct, reflective, supervision (through coaching, mentoring, observation, and feedback) to Family Service Workers, individually and through group supervision.
- Take lead role in hiring and on-boarding of new Family Service Workers,
- Provide case management support to families with significant needs. Work with other education staff on developing plans to support families, children.
- Provide back-up crisis intervention and case management for direct reports.
- Assess training and professional development needs of Family Service Workers.
- Participate in the development and implementation of staff training plans.
- IN Coordination with the Content Area Manager, manage time and resources of Family Service Workers.
- Monitor ongoing case management of families served by assigned Family Service Workers.
- Monitor Family Partnership Agreements and ensure compliance with the Head Start Performance Standards and Head Start Act.
- Conduct periodic reviews to ensure that complete and confidential record keeping systems for families and children are maintained.
- Oversee development and implementation of Parent Committee meetings and other Family Engagement activities.
- Cultivate relationships with agency and community partners to ensure families receive needed services.
- Work closely with Center Directors and Assistant Center Directors to ensure program, family and child school-readiness goals are met.
- Act as a liaison with the Department of Children and Families.
- Participate in bi-monthly Family Support meetings/trainings.
- Coordinate and participate in recruitment activities.
- Complete annual Performance Appraisals for assigned staff.
- Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.
QUALIFICATIONS:
- Bachelors degree in human services, social work, counseling or education field required
- Experience with and desire to work with low income, culturally diverse, and at-risk families and individuals preferred
- Experience with Head Start programming and structures.
- Previous counseling or case management experience with families in an education, health or social service capacity.
- Strong leadership skills, ability to motivate staff.
- Excellent customer service, organizational, oral and written communication skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficient computer skills required in basic computer software and data collection systems.
- Excellent crisis management skills.
- Ability to maintain accurate records and confidentiality of information.
- Excellent attention to detail.
- Must be able to show immunity to MMR and have a recent physical
- CORI/DCF review prior to employment
- Excellent crisis management skills.
If you are you interested in a position that will make a difference in your life and the lives of others, we encourage to apply. Community Teamwork is a private non-profit organization with over 600 employees dedicated to reducing barriers and creating opportunities for low-income individuals and families.
Commitment to Diversity Equity and Inclusion
Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.