Location: Nashville,TN, USA
We are seeking an experienced Senior Network Architect with a deep understanding of Azure, DevOps, and network infrastructure to join our team. The ideal candidate will have over 7+ years of experience working with Azure and DevOps technologies, demonstrating expertise in network design, implementation, and management across a variety of platforms. This role will require strong communication skills and the ability to collaborate with cross-functional teams, vendors, and senior leadership. Key Responsibilities: 1. Azure and DevOps Expertise: Utilize 7+ years of experience in Azure and DevOps to lead the architecture, deployment, and management of cloud network solutions. Provide networking support to firewall, load balancer, and server teams. Deploy new networks/subnets in Azure and provide networking support for cloud infrastructure. 2. Communication and Leadership: Ensure responsive and clear communication across all levels, including team members, management, leadership, PMO, project teams, vendors, and architects. Track and follow up on multiple concurrent tasks to drive updates and communication until resolution. Lead communication efforts on high-priority issues and represent the networking team at change and architecture review boards. 3. Project Administration: Manage and communicate project status while leading internal and contractor teams on large-scale technology deployments. Document standard operational processes for new technologies and develop process creation and execution strategies for complex installations. Collaborate with the PMO on project design, organization, and delegation of tasks to engineering teams. 4. Training and Knowledge Sharing: Develop and conduct training sessions on new processes and technologies for peers and internal support teams. Write and review knowledge base articles to support internal and external troubleshooting and configuration processes. Lead team training in specialized areas and mentor junior staff. 5. Collaboration and Strategic Support: Work with cross-departmental teams to identify process and technology gaps, contributing strategically to the support roadmap. Develop relationships across departments and actively contribute to network reliability and architectural design sessions. 6. Vendor Relations: Collaborate with equipment vendors to understand product roadmaps, software bugs, and device lifecycle needs. Work with circuit carriers to improve network capacity, redundancy, and resiliency. 7. Documentation: Define and maintain documentation standards, including creating network documentation, architectural diagrams, and standard procedures. Develop and approve knowledge base articles to socialize resolutions with lower support tiers. 8. Support & On-Call Responsibilities: Participate in a regular on-call rotation for after-hours and weekend support. Provide escalated on-call support for all networking issues (store, data center, cloud) and lead P1 troubleshooting efforts. 9. Technology Expertise: Demonstrate expert-level knowledge in network routing and switching, including: Advanced understanding of OSI layers, TCP stack, BGP, OSPF, MPLS, and EVPN. Proficiency in Juniper and Cisco configurations and VXLAN spine/leaf architecture. Hands-on experience with SD-WAN technologies, particularly Palo Alto CloudGenix. 10. Reliability and Performance Monitoring: Proactively monitor network capacity trends, raise reliability concerns, and recommend necessary improvements. 11. Voice and Wireless Platforms: Expert understanding of Voice Specific Protocols and how they travers our network Senior level understanding of Wireless Vendor Technology (Aruba) . Perform troubleshooting and escalation of wireless and voice network issues. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience Monday, September 30, 2024 7:21 PM •7+ years of experience in Azure and DevOps to lead the architecture, deployment, and management of cloud network solutions. •Demonstrate expert-level knowledge in network routing and switching, including: Advanced understanding of OSI layers, TCP stack, BGP, OSPF, MPLS, and EVPN. Proficiency in Juniper and Cisco configurations and VXLAN spine/leaf architecture. Hands-on experience with SD-WAN technologies, particularly Palo Alto CloudGenix. Deploy new networks/subnets in Azure and provide networking support for cloud infrastructure. •Experience leading communication efforts on high-priority issues and represent the networking team at change and architecture review boards, as well as vendor and carrier communication. •Excellent verbal and written communication experience and comfortable speaking to all levels within an enterprise organization •Develop and conduct training sessions on new processes and technologies for peers and internal support teams. •Write and review knowledge base articles to support internal and external troubleshooting and configuration processes. Lead team training in specialized areas and mentor junior staff. Nice to Have Skills & Experience Advanced certifications in Azure, Cisco, Juniper, or related technologies. Experience in network design and operation within retail or similar industries. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.