Job Title: Lead PorterDepartment: SalesReports To: Management TeamPosition Type: Full-TimeJob Summary: The Lead Porter is responsible for the efficient movement and presentation of vehicles on the dealership lot. This role involves maintaining a clean and organized lot, assisting customers, and supporting dealership operations. The Lead Porter also works closely with the make-ready team to ensure vehicles are clean and ready for display. The role requires exceptional customer service skills, teamwork, and adherence to safety protocols.Key Responsibilities:
- Vehicle Movement: Manage the movement and positioning of vehicles on the dealership lot, including parking, relocating, and preparing vehicles for display or customer delivery.
- Lot Maintenance: Ensure the lot and service areas are clean and organized, including regular washing, vacuuming, and arranging of vehicles. Keep the lot free of hazards and debris.
- Make-Ready Coordination: Collaborate with the make-ready team to ensure vehicles are cleaned, detailed, and fully prepared for display. Verify that vehicles meet the dealership's quality standards before they are showcased on the lot.
- Customer Assistance: Greet and assist customers arriving at the dealership, helping with vehicle check-ins, answering questions, and providing directions as needed.
- Inventory Management: Monitor the status of vehicles, note any damages or discrepancies, and report these issues to the appropriate department.
- Operational Support: Assist with dealership operations by performing tasks such as fueling vehicles, moving cars to and from service bays, and preparing vehicles for delivery.
- Safety and Compliance: Adhere to all safety protocols and dealership policies, including proper use of equipment and compliance with traffic laws while moving vehicles.
- Team Collaboration: Work effectively with other team members and departments, demonstrating a positive attitude and contributing to a supportive team environment. Assist colleagues as needed and foster a cooperative work atmosphere.
Qualifications:
- Experience: Previous experience in a similar role or within the automotive industry is beneficial but not required.
- Customer Service: Strong interpersonal skills with a focus on providing excellent customer service.
- Technical Skills: Basic understanding of vehicle operations, with the ability to handle minor tasks such as fueling and cleaning vehicles.
- Physical Requirements: Ability to perform physical tasks such as walking, standing, and moving vehicles. Must be able to lift up to [specific weight] pounds.
- Licensing: Must possess a valid driver's license with a clean driving record.
- Team Player: Proven ability to work collaboratively with others, demonstrating a positive attitude and contributing to a supportive team environment.
Salary range: $15.00/hr + BonusesWhat We Offer
- Excellent pay
- Health/Dental/Vision
- 401K with company match
- Paid holidays
- Paid vacations
If you are looking for an opportunity to work for a family owned car dealership that cares about its employees and customers for the long term, consider James Wood Motors Decatur in DECATUR, Texas. Mr. James Wood and the entire Wood family has been serving North Texas since 1978. Many of our employees have been with the organization since day one. Our employee tenure is not the norm in the automotive industry.Great customer service after the sale is what continues to grow the James Wood Motors Decatur Organization. Great employee consideration is why our employees love working here in DECATUR. At James Wood Motors Decatur you'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future.You will be proud to say you work for James Wood Motors Decatur.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.