Location: all cities,CA, USA
Adventist Health Ukiah Valley has been deeply connected to the community we serve since 1956. We are comprised of a 50-bed acute care medical center, level IV trauma center, level II intensive care nursery services, extensive physical rehabilitation program, outpatient surgery and diagnostic center and advanced wound care center. Ukiah is a unique small town that charms you with its rich character, arts, vineyards and natural surroundings. Ukiah beckons you to explore all that the valley has to offer amidst our 300 days of sunshine each year. We are also conveniently located just two hours north of San Francisco and 45 minutes from the Pacific Coast.
Job Summary:
Oversees day-to-day operations of Medication for Addiction Treatment (MAT) efforts. Coordinates a variety of duties to facilitate the efficiency of services provided to MAT patients. Assists in helping the supervisor or director with the personnel needs of the Substance Use Navigators. Coordinates, oversees and expedites the daily provisions and workflow of Substance Use Navigators. Works as a Substance Use Navigator team member that helps patients access evidence-based treatment for Substance Use Disorders (SUD), with a focus on low-threshold access to MAT (Medication for Addiction Treatment) and harm reduction. Conducts outreach and identifies patients. Completes brief initial assessments, introduces patients to MAT programs and services and facilitates appointments at outpatient MAT clinics. Serves as a resource and coach for clients, and advocates for culture change in the hospital. Assists with access to other services, such as financial counseling, primary care, mental health services, social services and residential treatment facilities.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Experience in Behavioral Health and Medication for Addiction Treatment (MAT) and the role of MAT in treatment and harm reduction: Preferred
* Two years' related experience: Preferred
Essential Functions:
* Oversees MAT support, such as answering phones, data entry, scanning and filing medical record information. Triages messages with appropriate follow through to providers and appropriate staff. Coordinates clerical support for program meetings and activities as needed. Coordinates employee work schedule with clinical supervisors. Oversees MAT program records, reports and statistics. Coordinates activities for program. Manages and maintains office supplies and equipment. Oversees complaints/requests as needed. Coordinates MAT program functions with other hospital departments. Coordinates arrangements for meetings including notification, preparing material, reserving room and equipment as needed. Obtains all necessary billing, insurance and other demographic information.
* Communicates with staff daily to recruit patients and provide support to staff around Behavioral Health and MAT. Monitors the Emergency Department (ED) and any applicable systems to screen for eligible patients. Checks-in with ED and inpatient clinicians and nursing staff to screen for eligible patients as necessary. Communicates and interacts with patients in a culturally competent and relatable way.
* Identifies current primary care providers and behavioral health providers. Works to connect patient with existing MAT treatment available at current primary care provider and/or behavioral health location when available and appropriate; unless patient prefers an alternate MAT treatment location. Identifies or provides options for a primary medical home if not secured. Develops positive working relationships with staff and community SUD agencies. Maintains updated, in-depth knowledge of local and regional SUD treatment programs including capacity, insurance requirements, and additional services provided at local and regional programs (benefits assistance, housing assistance, mental health, primary care, etc.).
* Assesses and addresses any barriers to attending follow up appointments (transportation, contact phone number, availability for appointment reminders, shelter needs, etc.), establishes patients that may need a primary care doctor. Engages social services to assist with any of these issues as needed.
* Assists with navigating barriers to patients obtaining buprenorphine prescription from pharmacy (insurance status, co-pay expense, cost differences between formulations, etc.). Routinely assists patients by having the patient and/or pharmacist call from the pharmacy to sort out encountered insurance barriers in real-time. Ability to use computer information systems, computer literacy, and knowledge of word processing. Collects data related to number of buprenorphine administrations and prescriptions, referrals to care, and outpatient follow-up if possible. Engages in trainings to enhance knowledge of MAT.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.