Location: all cities,NC, USA
Qualifications
Bachelors degree in Computer Science, Computer Engineering, Computer Information Systems, or closely related degree from an appropriately accredited institution and one (1) year of experience in Operations Analysis and Design, Systems Programming or closely related area; or an Associates Degree in Computer Information Technology, Computer Engineering Technology or Networking Technology from an appropriately accredited institution and two (2) years of experience in Operations Analysis and Design, Systems Programming or closely related area; or an equivalent combination of education and experience.
Highlights
Day-to-Day
Positions in this banded class perform specialized work in supporting information technology equipment and systems for the business, research, and instructional functions of customers. Work involves the use of software and/or hardware tools to provide ongoing services. Work requires proficiency with core infrastructure elements and understanding of their interrelation in order to provide a cohesive computing environment. Positions install and configure new versions of system-level software and associated programs from vendor releases. Positions demonstrate an understanding of systems software configuration, applications, and space usage to determine impacts as changes and enhancements are made. Work includes optimizing systems performance, troubleshooting systems problems, and analyzing usage and systems load issues of a moderate technical nature. Work may include interaction with customers, technicians, analysts, and specialists to troubleshoot problems related to the use of single and/or multiple information systems. Work may include installation and modification of software and hardware, testing, and documentation on a variety of platforms. Duties may include server and mainframe hardware and operational systems design and implementation, identification of technical trends in problem identification and resolutions, technical knowledge implementation of infrastructures and software for customers at primary site and remote locations across the State. They may have responsibility for technical consultation on minor or moderately complex system problems