Leader, Billing & Payment OperationsHeadquarters Office, 625 State Street, Schenectady, New York, United States of America • Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #2232Friday, September 27, 2024At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Leader, Billing & Payment Operations to join #TeamMVP. This is the opportunity for you if you have a passion for health equity and your love for your community.
What's in it for you: - Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York
Qualifications you'll bring:
- Bachelor's degree in Business Administration, Finance, Healthcare Administration, or a related field is required. Equivalent experience in a previous role or function is acceptable.
- The availability to work full-time, hybrid and any travel requirements
- At least 5 years of experience in premium billing, collections, or a related area within the healthcare finance sector.
- A minimum of 3 years in a leadership or management capacity
- Exceptional leadership skills with the ability to inspire and develop a high-performing premium billing and payment operations team
- Strategic thinker with the capability to effectively organize workloads and resources, allocate tasks, and meet deadlines.
- Curiosity to foster innovation and pave the way for growth
- Humility to play as a team
- Commitment to being the difference for our customers in every interaction
Your key responsibilities:
- Proactive leader to oversee a team dedicated to premium billing and payment functions for both group and individual customers across our diverse product lines
- Managing a multi-million dollar premium billing and payment operation, implementing best practices to ensure efficient balance collection, minimizing bad debt, and significantly contributing to the financial health of our organization
- Standardizing, maintaining, and monitoring key metrics and process controls for audit and compliance purposes
- manage various premium billing cycles, oversee the distribution of group and customer invoices through our fulfillment partner, manage lockbox reconciliation, drive initiatives for improving digital adoption and techniques in premium billing, and be accountable for managing and reporting on outstanding balances
- Coordinating with enrollment teams and customer service to handle both manually and automated processes for terminations for non-payment as well as reinstatements, ensuring seamless communication and adherence to policy
- Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Where you'll be: Preferably within NY or VT, or with the ability to come to our Schenectady office, as needed. This will be a hybrid role.Pay Transparency At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.Affirmative Action MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at ...@mvphealthcare.com .
Other details - Job Family Claims/Operations
- Pay Type Salary
- Min Hiring Rate $121,767.00
- Max Hiring Rate $138,000.00