Job Type Full-timeDescriptionPOSITION OVERVIEW:The Learning and Talent Acquisitions Manager supports the Human Resources Department's mission to maximize the potential of our greatest asset -our employees. This is accomplished through the development and implementation of customized training programs, recruiting key talent, and services that enhance the Yale Club while promoting a safe, inclusive, and inspiring workplace for all staff. The individual in this role is responsible for managing all training and development programs, recruiting efforts, and the onboarding employee experience. RequirementsTRAINING & TALENT DEVELOPMENT
- Design and implement training and development programs aligned with the Club's needs.
- Coordinate and facilitate TIPS, Steps of Service, Club Safety, and Annual Harassment Prevention Training.
- Identify, research, and facilitate department-specific training for management and staff. Identify and lead programs to assist employees with transitions due to technological changes, promotions, committee volunteer train-the-trainer work, etc.
- Assist with developing and facilitating New Hire Orientation.
- Process and track training and development requests from management.
- Track training completions and calendars via Paylocity.
- Manage integrations and maintain training platforms via Paylocity and Lobster Ink, including uploading modules and assigning them to staff as needed.
- Maintain up-to-date employee certifications (Lifeguards, TIPS, Engineering, FLSD, etc.).
- Collaborate with the Director of Security and Benefits Administrator to oversee the annual safety program, including facilitating quarterly safety council meetings.
- Partners with hospitality schools to develop an internship program; manage and measure its success.
- Develop a career and succession planning program.
- Create and maintain job descriptions for all positions.
- Create and implement a succession planning strategy to identify key leadership roles and develop a talent pipeline for critical organizational positions. Conduct talent reviews with senior leaders to assess employee readiness for leadership roles and identify high-potential candidates.
- Accountable for the Training and Development/Recruitment budget.
- Perform all other HR duties as assigned by the Director of Human Resources.
- Tailor training programs as necessary.
Recruiting
- Manage all job postings internally and externally, including union and nonunion roles.
- Communicate with managers and staff regarding open positions.
- Conduct pre-screening, in-person, and virtual interviews.
- Partner with professional recruiting firms to fill senior-level roles.
- Oversee background and reference checks for all candidates.
Onboarding
- Manage and continually improve the onboarding process via Paylocity.
- Assist with developing and facilitating New Hire Orientation.
- Lead the 30/60/90-day follow-up process for new hires.
- Collaborate with department heads to develop department-specific onboarding programs.
- Ensure the proper collection and completion of I-9 forms and other required documents.
- Manage electronic new hire files and ensure all necessary paperwork is completed.
- Administer the background check process for all new employees.
- Collaborate with Benefits Administrator and Employee Relations Manager throughout the onboarding process.
Labor Relations Support
- Provide administrative and operational assistance focusing on union-related roles (Local 6, DC9, and Local 94)
- Collaborate with the HR team, labor unions, and hiring managers to ensure compliance with labor agreements and efficient hiring processes.
- Communicate with union representatives and management to address hiring needs.
- Track and report on recruitment metrics for union roles.
OTHER REQUIREMENTS, REASONING ABILITIES AND PHYSICAL DEMANDS:
- Team player - Contributes positively to group efforts, values communication, and is open to feedback. Respects diverse perspectives and fosters a cooperative work environment.
- Critical Thinking and Problem-Solving: Ability to analyze situations, identify challenges, and implement effective solutions in both training and recruitment processes.
- Attention to Detail: Consistently ensures accuracy in managing recruitment tasks, training records, and compliance with regulations.
- Emotional Intelligence: Demonstrates empathy, self-awareness, and strong interpersonal skills when working with employees and candidates. Adaptability: Ability to adjust quickly to changing circumstances, handle multiple projects, and work well under pressure. Decision-Making: Sound judgment and the ability to make informed decisions in complex or high-pressure situations.
- Accountability: Takes ownership of responsibilities and ensures timely completion of tasks, holding themselves and their team to high standards.
- Integrity and Confidentiality: Upholds ethical standards and protects sensitive information related to employee records, recruitment, and training programs.
- Leadership and Initiative: Demonstrates strong leadership skills, motivating the team and proactively identifying opportunities for improvement in training and recruitment processes.
- Communication and Collaboration: Exceptional written and verbal communication skills, along with the ability to collaborate effectively with cross-functional teams and external partners.
- Resilience and Persistence: Displays perseverance and resilience when faced with challenges, ensuring goals are met despite obstacles or setbacks.
EDUCATION AND EXPERIENCE:
- Bachelor's Degree in Human Resources, Training and Development, Business Administration, Education, or another related field required; or a combination of education and experience.
- Minimum (5) years of work experience in training, development, and recruiting is required.
- Familiarity with modern and traditional training methods.
- Previous experience in a hotel or private club unionized property is required preferably Local 6.
- Proficiency in Paylocity and Microsoft Office is required or strongly preferred.