Learning Communities Hub Coordinator
: Job Details :

Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Description

The Learning Community Hub Coordinator will support expansion of learning communities such as our Native American Student Support & Success Program, 2nd cohorts of established learning communities.

SUMMARY DESCRIPTION

The Learning Communities Hub is a physical space for our four affinity learning communities, Puente, Bayan, Umoja and Chel. Each of our learning communities is geared to developing a sense of community and identify development for the communities. The Learning Communities Hub Coordinator oversees, plans, organizes, coordinates, and reviews the services, activities, and operations of the Learning Communities Hub (LCH). This position reports to the Director for the Office of Student Equity Programs and Services.

DISTINGUISHING CHARACTERISTICS

The Coordinator is responsible for the day-to-day operations of the LCH and works directly with students and coordinators from each of the learning communities. The incumbent performs a wide range of complex technical, program support, monitoring of physical space, and clerical duties independently for assigned program areas requiring a broad knowledge of an assigned program or functional area. Incumbents at this level typically receive instruction or assistance only as new or unusual situations arise and are aware of the operating procedures and policies of the work.

Qualifications

EDUCATION AND EXPERIENCE

Any combination equivalent to: an Associate's degree or two years of college level course work in business, social work, psychology, sociology, or a related field ANDfive (5) years increasingly responsible experience working in a social service or community service capacity or a student services-oriented role at a community college or other educational institution.

A Bachelor's degree in social work, sociology, education, or other related field is desirable and may substitute for up to two (2) years of related experience.

* One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.

* Related experience that is above the minimum requirement may be substituted for experience on a year for year basis.

* Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services(NACES).A copy of the evaluation must be submitted with online application.

LICENSE OR CERTIFICATE

Valid California driver's license and a safe driving record may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials.

KNOWLEDGE AND ABILITIES

Knowledge of:

* Basic principles and practices of budget preparation and administration.

* Principles, practices, and procedures of fiscal, statistical, and administrative record keeping.

* Basic principles and practices of student or staff program management.

* Correct English usage, grammar, spelling, punctuation, and vocabulary.

* Computer applications such as word processing, spreadsheets, and statistical databases.

* English usage, grammar, spelling, punctuation, and vocabulary.

* General principles, practices, and procedures of business administration and public administration.

* Interpersonal skills using tact, patience, and courtesy

* Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment.

* Modern office procedures, methods, and equipment including computers.

* Principles and practices used in analyzing and evaluating programs, policies, and operational needs.

* Basic principles and techniques used in public relations including written, in person, and telephone etiquette.

* Principles and techniques of marketing and advertising.

* Principles and practices used to establish and maintain files and information retrieval systems.

* Principles and procedures of report preparation.

* Operational characteristics, services, and activities of the functions, programs, and operations of the assigned office.

* Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

* Operations, services, and activities of the Learning Communities Hub.

* Oral and written communication skills.

* Public relations and customer service principles and practices.

* Referral agencies, services, and departments on and off campus may be required for some assignments.

* Screening and interviewing techniques may be required for some assignments.

* Work organization and office management principles and practices.

Ability to:

* Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.

* Communicate clearly and concisely, both orally and in writing.

* Complete, process, review, and maintain forms, records, and databases.

* Coordinate workflow to be responsive to time lines.

* Coordinate and conduct workshops, seminars, special event, class presentations, orientations, and tours.

* Establish, review, and revise office work priorities.

* Establish and maintain effective working relationships with those contacted in the course of work.

* Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations.

* Implement procedures for the day-to-day operations of assigned program areas.

* Independently compose and prepare routine correspondence and memoranda.

* Manage multiple projects and work assignments that are detail oriented and time sensitive.

* Operate a variety of office equipment including a computer.

* Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Orient students, staff, and public to resources and services related to area of assignment.

* Participate in budget preparation and administration; monitor and maintain the budget.

* Participate in the development and administration of policies and procedures.

* Perform a full range of technical, program support, administrative, and clerical duties involving the use of independent judgment and personal initiative.

* Plan, schedule, and attend meetings to evaluate and consult on special events.

* Plan, organize, and assign work to meet schedules and changing deadlines.

* Prepare a variety of clear and concise administrative and financial records.

* Prepare a variety of reports and correspondence related to area of assignment.

* Prepare calendar of events and workshops related to area of assignment.

* Provide high-level customer service; exercise judgment, diplomacy, and discretion in handling matters of a sensitive nature.

* Provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning assigned program area, functions, and resources.

* Respond to requests and inquiries from students, staff, or the public; effectively present technical information in person or on the telephone to students, staff, or the public.

* Select, train, and provide guidance to assigned personnel.

* Understand, interpret, apply, and explain applicable rules, regulations, policies, and procedures and apply them with good judgment.

* Understand the organization and operation of the assigned office and/or program area as necessary to assume assigned responsibilities.

* Use technical concepts and basic program management tools and techniques to effectively coordinate a program area and solve complex problems in creative and effective ways.

* Work effectively with minimal supervision.

* Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

* Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.

JOB DESCRIPTION:Learning Communities Hub Coordinator

Duties

ESSENTIAL DUTIES

* Lead and oversee the day-to-day activities of the LCH; program, plan, organize, coordinate, and oversee the services, activities, and operations.

* Coordinate all activities housed in the LCH; meet with staff, faculty, and students to coordinate their events and programs.

* Determine needs and create work orders for each event requiring special room layout, computer and audiovisual equipment, food services and other items.

* Assigned LCH area: coordinate and participate in the performance of a variety of program coordination and technical duties in support of assigned LCH area; oversee and participate in providing a wide variety of reference and resource information related to assigned function or program area; and perform a full range of the more complex program support and clerical assistance duties in support of assigned LCH area.

* Secure, coordinate, provide guidance to student staff for the LCH; select, train, and provide in regards to assigned duties; review and process timesheets for staff; prepare timesheets for budget signature and payment according to District guidelines.

* Assist with coordination of on-site production and clean up for events as necessary; close out all events as required; prepare time-sensitive follow-up reports and debriefs on events.

* Develop yearly calendar of events, workshops, and other schedules related to assigned activities and services; review, update, and inform others of essential timelines; coordinate assigned activities; assure the timely completion of work in accordance with established policies, procedures, and standards.

* Plan, organize, schedule, and conduct orientations, workshops, seminars, class presentations, tours, meetings, and other activities related to assigned program area; arrange and confirm speakers; reserve facilities and make other necessary arrangements.

* Perform related duties and responsibilities as required.

Supplemental Information

SALARY SCHEDULE:CSEA - Classified Bargaining Unit

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This is a non-telecommuting position.

All District employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption.