Remote Work: NoOverview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world.Let's create tomorrow together.The Learning Specialist I supports the organization to improve key metrics and quality of service delivered by wider teams by addressing learning needs. Works with various stakeholders to analyze learning needs, formulates learning content, performs various training activities, and keeps training records.*This is a split shift position: 11am - 7pm*Must be bi-lingual (English & Spanish)
Responsibilities:- With additional support understand the latest skill needs, make connections between employees' capabilities and organizational requirements, gaps and provide employee with the right Learning and Development offerings
- Under supervision define and implement specific learning content as per CSAT, ESAT and quality results working with internal departments/business units to appropriately address them
- Under supervision establish basic learning structure on ZEN for the given organization.
- Under supervision facilitate, Maintain, and create new programs for New Employees and other development programs
- Communicate with various audiences regarding the learning event details, pre-work assignments, schedule and course changes, reminders about upcomingsessions
- Use learning expertise and the available learning tools to develop innovative materials andexperiences along the 70/20/10 spectrum of continuous learning: on-the-job learning,assessment/coaching and traditional learning
- Perform knowledge check activities / Evaluate learning and training programs to meetorganizational development goals
- Under supervision captures current challenges, desired outcomes, and recommendations
- Manage the lifecycle of a learning content
Qualifications:Minimum Requirements:
- Bachelor's Degree
- At least 1 year of work experience
Key Skills and Competencies:
- Good knowledge of ZEN and other training tools and techniques
- Good interpersonal skills
- Very good organizational and problem-solving abilities
- Advanced verbal and written communication skills
- Good analytical skills
- Basic knowledge of quality tools and techniques including basic statistics
- Basic knowledge of MS office
- Basic project management skills is a plus
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at ...@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.Know Your Rights:Conozca sus Derechos:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.Salary: USD 47000.00 - USD 70600.00 YearlySalary offered will vary depending on your location, job-related skills, knowledge, and experience.Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.