Location: Windsor,WI, USA
Premier Leasing is seeking a talented individual to join our team as a Lease and Rental Sales Executive in Madison! This position is ideal for someone with prior sales and customer service experience, effective communication skills, and works well under pressure. We are a successful and growing dealer group that is looking to add another valuable member to our high performing team!
Responsibilities:
* Answer customers' questions about products, prices, availability, product uses, and credit terms
* Recommend products to customers, based on customers' needs and interests
* Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
* Estimate or quote prices, credit or contract terms, warranties, and delivery dates
* Consult with customers after contract signing to resolve problems and to provide ongoing support
* Prepare estimates, and proposals that meet specific customer needs
* Identify prospective customers by using business directories, following leads from existing customers, participating in organizations and associations, and attending trade shows and conferences
* Monitor market conditions, product innovations, and competitors' products, prices, and sales
* Provide account management to lease customers by resolving operational and financial conflicts.
* Build relationships with leasing customers by acting as a transportation consultant, conducting periodic reviews, and managing the voice of the customer process.
* Complete administrative duties related to account management by following up on accounts receivable, equipment delivery, completing reports, etc
* Other projects and tasks as assigned by manager
Primary Duties:
* Call on all assigned accounts as scheduled and file complete and timely call reports
* Maintain current data for customer profiles in company databases
* Successfully complete product and sales training courses as assigned
* Develop and maintain full working knowledge of all company systems, procedures, and policies
* Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
* Facilitate timely deliveries of customer units
Qualifications
* Some sales and customer service experience required, with service and transportation industry preferred
* Basic computer skills including Microsoft Word and Excel required
* Customer service skills, flexibility, and strong phone skills are required
* Valid Drivers License and clean driving record required, Commercial Drivers License (CDL), or ability to obtain CDL, preferred
* High School degree or equivalent required
* Some college or Bachelors degree preferred
* Must be highly organized, detail oriented and results driven
* Ability to prioritize and handle numerous tasks simultaneously
* Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts
* Effective written and oral communication skills
* Ability to bend, kneel, stoop and lift/move up to 50 lbs. on a regular basis
* Ability to work 8 - 10 hour days, including overtime hours as needed
* Ability to work outdoors and in an environment with occasional exposure to weather elements
* Willingness to travel as necessary