Location: Eagan,MN, USA
JOB TITLE: Leasing Agent LOCATION: Viking Lakes Residences 710 Vikings Parkway Eagan, MN 55121 TYPE: Full-time, 40 hours weekly, including weekends as needed Full benefits package SUMMARY: MV Ventures is seeking a highly motivated, organized, and passionate candidate to serve as Leasing Agent for the newly expanded 375+-unit luxury community, unrivaled in the Twin Cities market. Viking Lakes, the best-in-class destination in Eagan, MN, home of the Minnesota Vikings, Omni Viking Lakes Hotel, and many other unparalleled amenities is opening the second phase of its multi-family residential community, Viking Lakes Residences, this winter. In addition to managing all facets of the leasing process, this individual will support the daily operation of the community. The successful Leasing Agent will be instrumental in the growth of Viking Lakes Residences, which is planned to expand to over 800 residences. ROLES AND RESPONSIBILITIES: · Coordinate and complete prospective resident tours, highlighting community features and closing sales · Collaborate leasing feedback with management and property leasing system regarding leasing feedback · Take lead as the first point of contact for resident questions, comments, or concerns · Assist prospective residents during application process to move-in and beyond · Schedule and perform move-in orientations on or prior to lease start date with new residents to help them acclimate to their new home · Manage lead management software to ensure that tasks are completed timely · Consistently complete all prospect and resident inquiries received via office phone, in person conversations, or alternative communication methods · Provide a warm welcome to those who walk in the door by standing, greeting, and introducing yourself at the beginning of the interaction with a friendly demeanor · Conduct daily building walks to ensure that the property is in great condition, report any findings · Monitor and assist with residents moving into our community, ensuring apartments are move-in ready · Maintain resident retention by delivering exceptional service to residents and exceeding expectations · Assist with resident renewals, resident events, move out processing, and light maintenance duties · Assist residents with maintenance requests, locating packages, Latch troubleshooting, and similar duties · Maintain a clean, professional appearance and attitude at all times · Keep and maintain accurate records and housed in applicable property management systems · Maintain knowledge of local market/competitor conditions. Regularly review competitors · Assist with marketing research and make recommendations based on findings · Work independently, confidently, and share feedback with MV Ventures teams · Availability to work weekends, evenings, and occasional overtime to meet sales goals · Complete other administrative/operational duties as assigned EXPERIENCE AND EDUCATION: · Strongly preferred 1-3 years' experience in apartment leasing, real estate sales, or similar experience · Preferred experience with Yardi, RealPage and/or CRM software TECHNICAL KNOWLEDGE AND OTHER COMPETENCY REQUIREMENTS: · Knowledge or ability to learn and adhere to Federal and State Fair Housing Laws. Show sensitivity to and respect for cultural differences · Comfortable/intermediate knowledge of Microsoft Excel and other Microsoft Office products · Outstanding customer service and organizational skills. Must be confident and outgoing, able to comfortably communicate with all groups of people in a helpful manner · High level of attention to detail with good memory, demonstrating initiative, professionalism, personal awareness, and integrity · Effectively communicate in a professional manner on a regular basis with team members, leadership, residents, tenants, and vendors · Excel in a fast-paced, dynamic environment; ability to adapt to changing priorities; remain focused under pressure; able to meet deadlines · Maintain utmost discretion and confidentiality regarding sensitive proprietary and confidential information of company, residents, tenants, and vendors PHYSICAL DEMANDS: · Must be able to lift, push, pull and/or move up to 30 lbs · Approximately 70% of time will be spent working in office conditions and 30% showing/touring the community and Viking Lakes campus · Regularly performs computer work and operates office equipment NOTE: This job description is not exhaustive list of skills, duties responsibilities or working conditions. The items listed above are representative of the knowledge, skill and/or ability needed for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position complies with MV Ventures policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing commercial and multi-family housing operations. MV Ventures is an Equal Opportunity/Affirmative Action employer, and encourages historically underrepresented applicants, including women, minorities, individuals with disabilities, and protected veterans to apply. BENEFITS: MV Ventures provides benefits to all full-time employees that include, but are not limited to: Health, Dental, & Vision Insurance, employer paid Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Cell phone allowance, 401(k) & 401(k) match. This role is eligible for sales commission. WHO WE ARE: MV Ventures Management, LLC d/b/a MV Ventures, a Wilf family owned company, is a full-service real estate owner, developer, general contractor, and property management organization in Minnesota. Our mission is the development, construction, management, and activation of best-in-class destinations that transcend generations. Located in Eagan on the Viking Lakes campus, Viking Lakes Residences will become 800+ residences of multi-family rental property, providing best-in-class service and exclusive amenities to a variety of residents and clients. Currently included at Viking Lakes Residences are four individual apartment buildings, each containing amenities that include a clubroom, co-working space, mini-market, and package room. In addition to a shared outdoor pool and entertainment area, the community's Clubhouse includes a lap pool and spa, fitness center, bowling alley, sports simulator, lounge areas, multiple indoor and outdoor gathering spaces, and the leasing/management office. We provide a dynamic community for residents to enjoy trails, restaurants, retail, and entertainment.