Calling all Leasing Agents!
Who We Are: Picerne Residential is the property management division of The Picerne Group, which operates multi-family apartment communities across Southern California. Picerne Residential focuses on creating premium living experiences by providing exceptional customer service for all residents.
About the Position: As a Leasing Agent of a luxury apartment community, you are responsible for all sales activities from lead generation to signing the lease in order to achieve maximum occupancy and revenue growth for the community. You generate new leads by marketing within the local community and through creative online advertising. You communicate with future residents over the phone and internet and set appointments to tour the community. You greet future residents when they arrive and uncover their needs, then you demonstrate and sell the value of the community. You are dedicated to fostering an on-going positive relationship with residents and you deliver exceptional customer service to ensure maximum number of lease renewals.
Key Position Responsibilities:
- Conduct tours of models with qualified prospects, always adhering to Fair Housing and ADA laws
- Maintain a positive and professional atmosphere within the leasing office to support a team environment
- Complete the application process within company standards by ensuring that all documents are received in a timely manner
- Ensure that all model and market ready vacant apartments are in excellent condition by conducting daily inspections
- Maintain accurate records for the leasing process including traffic, rentals, notices, etc.
- Assist in the coordination of resident activities to facilitate better resident retention
- Provide excellent customer service to both potential and current residents
- Assist vendors as needed with coordinating access to the community or apartment homes
- Achieve or exceed sales goal set by Leasing Manager and/or Director of Residences
- Assist the Manager/Director in determining creative ways to market the property effectively
Key Qualifications:
- Demonstrated drive to succeed in a sales-goal and commission-based environment
- Proven ability to set and achieve sales goals
- Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
- Strong organizational, presentation and communication skills, with high professionalism
- Proficient with MS Office and Outlook with competent general computer skills
- Weekends required
- Proven exceptional communication skills both written and verbal
- Ability to exercise initiative, problem-solving and decision-making skills
- Ability to establish priorities and coordinate work activities
- Ability to compose, and edit written materials
- Knowledge of principles and methods for showing, and promoting a property
- Must know and follow the Fair Housing laws
- Demonstrated knowledge and familiarity with community and rental property operations
- Demonstrated knowledge of demographics surrounding assigned property
- Demonstrated proficiency in the use of the internet and internet searches
What We Offer: Happy, healthy employees enhance our ability to assist our residents. That's why Picerne Residential strives to offer a competitive and robust benefits package to our team members!
- Competitive pay structure
- 401k retirement benefits with employer match
- Medical insurance
- Dental coverage
- Vision coverage
- Basic life coverage
- Paid vacation and sick leave
- 9 paid company holidays
Compensation: In the spirit of pay transparency, we are excited to share the base pay for this position is $23 per hour, exclusive of fringe benefits, plus commission.
Location: The position is required to be onsite full time at Vistara Apartment Homes located at 3410 E 4th St, Ontario, CA 91764.
The Picerne Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -