What You'll Do:As the Leasing Associate, you'll be responsible for all aspects of leasing administration and production. You'll provide top notch customer service for the day to day needs of our valued residents. This is a full-time, non-exempt position reporting to the Property Manager.
Where You'll Work:You'll work at Coastal Ridge Real Estate's scattered site investment portfolio, Peak Property Group. Our Cincinnati portfolio, consisting of over 100 residential properties in Clifton Heights, Over the Rhine, and East Walnut Hills neighborhoods, totaling over 500 units and growing!
Your Responsibilities: - Participate in all leasing and marketing activity within the portfolio, including creating marketing strategies, answering prospect questions, providing tours, and completing lease documents.
- Provide support and assistance to all customer service efforts, including resolving resident and property issues. Communicate regularly and timely.
- Coordinate residential move-ins and move-outs, renewals, payments, and work order requests to deliver a high level of customer service.
- Collaborate with the management and service team to ensure individual and team goals are met.
- Assist on special projects including due diligence of new properties and design recommendations for renovation projects.
Who You Are: - A sales ninja. You know what it takes to slay leases and effectively close the sale. You are a competitive, proven performer with a strong track record.
- An energetic team player. You are energetic and enthusiastic. You work effectively with others and go above and beyond to support the needs of your team.
- A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and ensure you reach the finish line.
- A customer service guru. You understand how successful customer service is delivered and approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service.
Qualifications and Skills: - Experience in real estate, management, leasing, multi-family/single family/scattered site housing, sales, hospitality, or retail, preferred.
- Strong verbal and written communication skills. Comfort using technology.
- Must hold a valid driver's license and be insurable under company policy. A company vehicle is provided.