Location: Batavia,IL, USA
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.
We encourage candidates with lived experience to apply. This is an on-site position.
Batavia Apartments is a 290 unit multifamily housing development, comprised of one, two and three-bedroom apartments in Batavia, IL.
Pay: $20.50/hour
Benefits:
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* Early close Fridays - 3 paid hours off early each Friday.
* Health, dental (adult and child orthodontia included), vision, and pet insurance.
* Employer paid life insurance.
* Quarterly bonus pay to on-site staff.
* 403b + match, paid volunteer time, and more.
Duties:
* Prepare the day for guests (office and show units presentable, retrieve messages). Prepare materials before the office opens.
* Serve residents by writing service requests, completing service call backs, and follow through on special requests.
* Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
* Attend social events and represent the property in a way that brings credibility to the site and staff.
Minimum Qualifications
* High school diploma or equivalent.
* Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
* Sales experience with a proven track record.
Preferred Qualifications
* HUD Section 8 experience preferred.
* College or real estate-related supplemental courses.
* Occupancy certification.
* Excellent understanding of the occupancy standards and processes.
Knowledge and Skills
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
* Operate required technological systems that run the property, including multiple incoming phone lines.
* Stamina for fast paced working environment.
* This is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.