Description For more than 70 years, Heatherwood has been committed to building upscale residential rental communities, commercial properties, and luxury urban spaces. Our commitment to quality constructions, striking designs, and providing exemplary service, makes us one of the most highly regarded leaders in the industry. At Heatherwood, we believe our employees are our greatest resource in working towards a successful future, that's why we invest in employee development and promotion from within. Additionally, we offer a competitive benefits package including health & dental and vision insurance, 401(k), and paid PTO. We are looking for a full-time Leasing Consultant. A person in this position will report to the Community Manager. As a Leasing Agent, you will become the public face of our property and the key liaison between the management office and our current and prospective renters. We're looking for an experienced, friendly, outgoing individual who has previous sales experience. The perfect candidate must possess very strong customer service skills and be able to project rent increases. Responsibilities include, but are not limited to:
- Conducting personal tours, facetime tours, and walking prospects through virtual tours.
- Must be familiar with CRM, Yardi, walk-ins, and telephone solicitors.
- Assisting applicants and taking apartment applications.
- Assist with all prospects and inquiries.
- Applicants must be able to rent apartments and/or send applicants to other sites.
- Meet and greet prospective applicants (be people oriented).
- Guide tenants through the adding/removing/subletting application process.
- Analyze and review processed applications for approval.
- Handling and setting up lease signings.
- Perform competitive shopping.
- Scheduling move-ins, and handling move-in packages.
- Drawing up and executing lease contracts.
- Position requires traveling from one location to another (sometimes without notice).
- Execute on-site credit and background checks on applicants.
- Hourly position - not commissioned-based.
Requirements
- Must be familiar with the Available list in Yardi.
- Knowledge of Fair Housing regulations.
- Effective sales skills.
- Experienced with lease renewals preferred.
- Strong customer service/computer skills.
- Detail Oriented and be able to follow through.
- Excellent written and verbal communication skills.
Education
- High School diploma or equivalency (GED) required
- 1+ years of customer service or sales experience a must
- Associate degree or higher preferred