JOB SUMMARYThe Leasing Consultant assists in leasing activities to maximize income and achieve property occupancy goals. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assist in the day-to-day leasing operations of the property.• Maintain complete and accurate property files and records.• Give prospective resident tours and discuss community amenities. • Respond timely to prospective resident telephone calls and internet lead responses.• Review rental and move-in files for accuracy and input new residents into OneSite.• Enter daily leasing activity into leasing system daily.• Promptly attend to resident comments and/or complaints.• Prepare move in paperwork, keys, and remotes are for a new resident. • Inspect make ready apartments prior to move in.• Review all lease files prior to move-in for accuracy and completeness.2. Support the property manager's efforts to manage all aspects of marketing and leasing for the property. • Understand the market near the property and any other aspects of the sub-market that could impact occupancy and/or income of the property.• Respond timely to prospective resident telephone calls and internet lead responses. • Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner.• Responsible for leasing apartments, improving occupancy, and generating traffic.3. Perform other duties as requested to support property operations.QUALIFICATIONS
- Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases.
EDUCATION AND/OR EXPERIENCE Required
- High school diploma or GED.
- Ability to work in a fast-paced environment.
- Strong communication and customer service skills.
Preferred
- Experience with OneSite or other property management software.
- Associate's Degree in a relevant field.
- Direct leasing and/or property management experience.
- Tax credit/affordable housing experience
- Bilingual or multilingual skills.