Company Information: The Preiss Company is a leader in the ownership and management of multifamily and student housing communities nationwide. With a vast and varied national portfolio, we pride ourselves on providing an unparalleled living experience and a best-in-class investment platform. The Preiss Company is an Equal Opportunity and LGBTQ+ friendly Employer. Property Name: Riverfront VillageLeasing Consultant: Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations.Essential Duties and Responsibilities:
- Leasing
- Answer calls and persuade potential residents to visit the property or the property website
- Greet potential residents, parents and visitors in a professional manner
- Pursue leads by completing daily follow ups in leasing database
- Place delinquency phone calls
- Complete guest cards and send thank-you notes
- Marketing
- Attend and participate in resident events and event clean up
- Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property
- Execute and promote resident events
- Set up on campus and hand out promotional items
- Community Marketing- meet with local businesses, flyer put out, etc
- Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
- Tenant Experience
- Greet existing and potential residents
- Address and resolve questions/concerns in a timely manner
- Log packages
- Reporting and Administrative
- Generate mailings
- Collect checks and monies owed
- File leases
Skills/Experience:
- Minimum: (1) year customer service and/or sales experience; Excellent customer service skills and ability to resolve escalated customer concerns; Understanding of Fair Housing
- Preferred: Property Management leasing experience
Education:
- Minimum: High school diploma, some college
- Preferred:Bachelor's degree in Business or related field
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.