Job Description:The Leasing Coordinator Assistant will provide day-to-day support to the Leasing Department. In operations such as answering and filtering calls, filing, maintaining positive interdepartmental relations, and overall leasing support. This position reports to the Director of Leasing.Job responsibilities include, but are not limited to:Leasing Support:
- Highly Organized - Maintains up-to date records of all lease agreements and related documents.
- Lease Tracking - Updates and maintains the lease schedule using Excel to ensure the rent, lease terms and program information is accurately recorded.
- Schedule and Coordinate Apartment Showings - Assist leasing team with scheduling and coordinating Apartment viewings between colleagues and real estate brokers.
- Leasing Process - facilitate the efficient completion of the leasing process.
- Maintain Lease Files - Organize and maintain both hardcopy and electronic copy of leases.
- Prepare Documents - Draft and send letters along with leases to third party vendors.
Administrative Support:
- Customer Service - Provide a high-level of professionalism while maintaining confidentiality.
- Scheduling and Calendar Management - Maintain the schedules of the leasing team as well as the SVP of Real Estate
- Data Entry - Input, track and maintain records ensuring all information is current and accurate using Microsoft Excel.
- Accountability - Ensuring follow-through on tasks
- Results-Oriented - Driven by outcomes, focusing on achieving lease renewal targets and exceeding performance goals.
- Interdepartmental Relations - Collaborate with ICL's program team, third-party property managers, and other stakeholders to ensure a smooth move-in/move-out process.
Other Duties:
- Assist with notices to interdepartmental colleagues
- Perform other duties as assigned
Essential Knowledge, Skills and Abilities:
- Ability to proficiently use Microsoft Office Suite (Outlook, Word, Excel, etc)
- Able to organize their workflow
- Demonstrate and exercise a can-do attitude
- Efficient problem-solving capabilities
- Communicate effectively and in a professional manner
- Create and maintain spreadsheets for the collection of information
- Able to meet all deadlines and set productivity standards
- Ability to work independently and part of a team
- Usage of proper grammatical usage, punctuation and spelling
- Ability to establish effective working relationships with a variety of people at all levels in the organization.
- Ability to report for work as scheduled on a consistent basis
- Ability to understand and adhere to internal and external housing laws, rules and policies.
Qualifications:As part of a nonprofit focused on service provision, the context for this work is focused on improving the life of our clients. Strong candidates must have excellent oral and written communication skills, be organized, solution oriented, driven to take projects to completion and proficient in MS Office Suite.
- Must have a High School diploma or A minimum of 4 years administrative experience and/or in an office setting.
- Must be able to proficiently use PCs, Microsoft Office Suite programs and have comfort especially with Excel and Word.