Location: New York,NY, USA
Leasing Manager, Policies and Procedures520 8th Ave, New York, NY 10018, USAReq #2416Thursday, March 28, 2024ABOUT US: - We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.Leasing Manager, Policies and ProceduresReporting to the Assistant Vice President, Leasing and Compliance, theLeasing Manager, Policies and Procedures maintains a repository for leasing-specific policies and procedures and is responsible for tracking compliance; providing in-person, leasing-specific training; and communicating policy and procedure updates to Leasing staff. The Manager standardizes and sustains leasing-specific onboarding of Leasing employees.This position is hybrid requiring three days on site.ESSENTIAL DUTIES AND RESPONSIBILITIES:Collaborate with the Directors and the Leasing Controller to create onboarding and training Leasing-specific curriculumFacilitate in-person, Leasing-specific onboarding for new hires including training to use Housing Connect 2Partner with the Directors and Leasing Controller to develop and facilitate in-person training sessions for Leasing staff on new policies and procedures as neededDevelop metrics to assess the effectiveness of leasing-specific onboarding and trainingsAct as a department-level system administrator of organizational Learning Management System. Partner with the Senior Director, Organizational Development for guidance and direction with training implementationsMaintain training records and professional licenses in Learning Management System (Relias) and communicate with staff to support compliance with training requirementsRemain up to date with laws, regulations, and industry standards governing affordable and supportive housing programsPerform other duties as assignedMINIMUM QUALIFICATIONS:Bachelor's degree or equivalent experienceMinimum two years of experience screening supportive and affordable applicants for eligibilityExperience training others in a professional environmentProficiency with Housing Connect 2.0Demonstrated skills in developing and facilitating trainings on policies and protocolsLow Income Housing Tax Credit (LIHTC) certification requiredFair Housing certification required. Obtaining certification within first year of employment requiredExperience working with homeless or low-income populations preferredDetail oriented and organizedSuperior writing and analytical skillsProficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Adobe AcrobatAs part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.EOE/M/F/Vet/DisabledOther detailsPay Type HourlyMin Hiring Rate $29.67Max Hiring Rate $32.97Apply Now520 8th Ave, New York, NY 10018, USA