Location: Arlington,VA, USA
Erickson Immigration Group (EIG), is a full-service, premium business immigration law firm. We pride ourselves on a Perfect Plus customer experience through trust, honesty, transparency, and availability to our clients. We currently have a career opportunity for a business immigration Legal Coordinator to join our team in our headquarters office located in Arlington, VA. This is a fully onsite role. Primary Responsibilities: • Assure all mailings are accounted for and accurately updated in the case management system and databases. • Utilize web-based immigration case management system and database continuously and accurately. • Scan, file, mail, and maintain physical files and supporting documentation. • Open or close records/cases in the case management system; maintain all records as requested. • Meet assigned deadlines and communicate case progress/status/issues to supervisor. • Follow up with clients for outstanding documentation. • Maintain client contact information. • Update and manage status reports. • Build knowledge of Firm and client processes. • Learn procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications. • Monitor internal systems to ensure immediate processing and high-level customer service standards. • Contribute to the development of the firm's processes to simplify work, standardize procedures, and help the team operate more efficiently and effectively. Qualification Requirements: • Bachelor's degree preferred or equivalent experience. • Experience with document scanning and data entry. • Experience with a case management system (such as INSZoom, Tracker, or LawLogix) • Proficiency in Microsoft Office, Excel, and Google Docs • Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced high-volume professional services environment. • Excellent communication and interpersonal skills, and ability to communicate effectively. • Proven experience in handling multiple deliverables efficiently, with strong time management and prioritization skills while supporting various tasks simultaneously. • Very strong organizational skills and excellent attention to detail. • Demonstrated flexibility and initiative regarding assignments for self and team. Benefits: • Casual work attire • Paid time off, mental health days, parental leave, holidays, bereavement leave, and jury duty leave • Affordable medical/Rx, dental, and vision plans • Monthly parking and commuting subsidy • Firm-provided short-term and long-term disability and group life/AD&D insurance • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • 401(k) retirement savings plan with employer match • Employee referral program • Employee Assistance Program (EAP) EIG is firmly committed to the principle of equal employment opportunity. The Company provides employment opportunity without regard to race, color, sex, pregnancy, age, religion, national origin, disability, genetic information, veteran status, or any individual's status in any class protected by applicable federal, state, or local law. All aspects of the employment relationship (including but not limited to recruiting, hiring, training, working conditions, compensation, benefits, promotion, discipline, termination, and general treatment during employment) are subject to this policy.