Location: Wilkes Barre,PA, USA
Overview
Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers. Our companies are all rated A+ Superior by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.
Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!
BENEFITS
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer!
* Competitive compensation
* Healthcare benefits package that begins on first day of employment
* 401K retirement plan with company match and profit sharing
* Generous paid vacation and sick time
* Hybrid work schedule (three days in the office, two days from home)
* Work/life balance schedule - no nights or weekends/closed for all major holidays
* Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
* Tuition reimbursement after six months of employment
* Numerous opportunities for continued training and career advancement
* And much more!
Responsibilities
* Serve as primary contact to law firms and communicate new policies, claims handling instructions and staffing changes
* Monitor defense counsel assignments
* Obtain panel counsel in new states the company is entering
* Run monthly and quarterly reports to track claim volume, closures, case lengths and billed amounts
* Assist in preparing reports and meeting packets for bi-monthly litigation meetings
* Maintain suit log for property and liability claims
* Monitor Advanced Payment Review center
* Ensure in-house quarterly billing is submitted and paid timely
* Serve as liaison between internal billing department and TPA billing department
* Maintain and update background files within proprietary software
* Schedule telephone conferences and training sessions with outside counsel
* Update policy and procedure manual to reflect procedural changes within the department
* Assist in the examination and evaluation of audited legal bills
* Provide litigation support to in-house counsel
Qualifications
* Excellent verbal and written communication skills
* Strong problem solving and researching skills
* Attention to detail
* Proficient computer skills with an emphasis on Microsoft Excel
* Bachelor's degree or an equivalent combination of education and experience preferred
* Legal and insurance experience a plus